About
Product leader with 10+ years of experience in data, consumer experience, and generative AI applications. I have a track record of successfully leading new business initiatives, launching B2B and B2C products from 0-1, and scaling operational bandwidth by 100x in SaaS implementation teams.
Work Experience
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Spearheaded development of revamped data ingestion and ML augmentation pipeline critical to onboarding client data, growing implementation bandwidth by 100x (up to 100,000 new SKUs tracked per quarter) over 1-year period
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Streamlined implementation flow to halve time to client go-live and slash COGS to below 30% margin
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Led cross-functional team of 7 engineers and managed 3 product managers, owning product strategy and guiding delivery on multiple roadmaps, to support company through 2 fundraises and 10x increase in revenue
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Guided major UI product redesign through user feedback and feature mockups, uplifting MAU engagement by 18%
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Built guided tours, knowledge base, and chat support to enhance in-app learning outcomes and reduce tickets by 40%
Designed interactive cost-per-hire calculator for inbound marketing campaign, doubling monthly rate of qualified leads
Created dashboard visualizing sales and operations KPIs from multiple distribution warehouses and manufacturing plants to empower real-time decision-making, increasing revenue for Fortune 500 client by 4%
Founded a managed-marketplace and designed UX to find, schedule, and pay skilled workers in Tanzania; operations continued until 2020 under brand name Kazi using same interface and flows built at inception
Headed formation of video production business division to drive new revenue stream, building a new core competency that pivoted company from advertising agency to video-first media and streaming technology company
Drove social media strategy, content analytics, and digital marketing activation upsells to existing and prospective clients, doubling department recurring revenue to $1M within 1-year period
Devised and managed development of world-first branded Facebook newsfeed game, a Bluetooth beacon-guided museum application, and multiple client websites, solidifying agency’s digital competency and reputation in the region
Cleansed data and onboarded over 1,000 medical professionals to become available for paid consultation on platform
Education
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Represented school at 2019 MBA World Summit in Sydney; Startup Lab pitch winner; Class Alumni Representative
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Key courses include Managing Big Data, Innovation in a Digital World, Business Models in the Knowledge Economy
Awarded Dean’s Honor List for Academic Performance
Side Projects
Slocial is a newsletter builder that helps you cultivate your audience through curated prompts delivered to your inbox. Nearly 600 users signed up via the landing page before launch, without advertising or media spend
Hacked espresso machine with an arduino and sensors to monitor and adjust pressure, temperature, and water flow. Applying learned principles to an AeroPress coffee maker with off-the-shelf components