Marko Masnjak

Marko Masnjak

Product Designer in Chicago, IL, he/him

About

I’m a full-stack designer with over 10 years of experience designing and building digital products.

I’ve worked with organizations ranging from early-stage startups to Fortune 500 companies, helping them empower their customers through simple, intuitive digital experiences. I’m passionate about high-fidelity prototyping, bringing simplicity to complex customer problems, and strong cross-functional collaboration in the design process.

Side Projects

2023
Stealth App

Building a fun little iOS app with an engineer friend of mine. Stay tuned.

2020

A simple gratuity calculator to help you spend less time doing math and more time enjoying the company of the people you're with. Designed and built by me.

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Work Experience

2022 — Now
2021 — 2022
Chicago, IL

Lead design for the consumer QR code payment experience in the PayPal app. Notable projects include offline payments, in-flight payments with United Airlines.

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2020 — 2021
Chicago, IL

Supported enterprise merchant servicing experiences and onboarding to unify PayPal's payment ecosystem.

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2016 — 2020
Chicago, IL

Lead design for enterprise merchant onboarding, and developer tools. Launched a redesigned drop-in UI for developers, and an improved unified data collection experience for merchants.

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2014 — 2016
Chicago, IL

Led product design during a high growth period for the company, where I set a foundation for anticipated growth over the next five years by designing a modular UX for the researcher web app, introducing flywheel engagement experiences, and a 0 to 1 redesign and build-out of the participant mobile apps on iOS and Android.

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2013 — 2014
Chicago, IL

Led a small, capable design team through a $15M Series B round of funding while fulfilling individual contributor work, including documents, calendar appointments, geolocation, and developing an overall strategic vision for the product experience.

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2011 — 2012
2006 — 2010
Graphic Designer at JAK Graphic Design
Darien, IL

Volunteering

2021 — Now
Chicago, IL

Education

2005 — 2007
Bachelor of Arts in Visual Communication at The Illinois Institute of Art - Chicago
Chicago, IL
1999 — 2004
Bachelor of Science in Computer Science and Technical Communication at Michigan Technological University
Houghton, MI

Contact

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