Malavika

Malavika

Product Designer | UX Designer in London

About

As a purpose-driven UX designer, my work is centred around curiosity, co-design, collaboration and culture.

Over the past five years, I've immersed myself in diverse industries, including GRC, sustainable-tech, SaaS startups, fitness, and the pet industry, delivering end-to-end designs for complex products.

I am actively looking for the next UX opportunity.

Contact

LinkedIn
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Work Experience

2024 — Now
London, UK

Crafting seamless solutions integrating quality assurance, safety management and compliance.

Governance and Compliance • B2C • Webapp • Design System

  • Leading design efforts for the Audit experience squad

  • Redesigning and optimising audit and form builder experience to boost engagement and conversion rates.

2023 — 2024
London

Transformed digital experiences for 160k CIPD members.

Learning and Development • B2C • Website • Design System

  • Led UX design initiatives for a digital transformation project, enhancing transaction and personalisation processes for 160,000 members.

  • Optimized the platform for 5.9 million annual web visitors, boosting membership engagement.

  • Facilitated stakeholder workshops and user testing, iterating designs based on feedback. Contributed to the design system and collaborated with cross-functional teams to prioritise customer-centric initiatives.

  • Ensured designs adhered to accessibility standards using WCAG guidelines.

2021 — 2022
London, UK

Empowered eco-conscious consumers to track, reduce and offset 4k tonnes of carbon emissions.

Sustainable-Tech • B2C • Mobile App • Website • Brand Identity

  • Led end-to-end delivery of a mobile app from discovery to launch, that accurately tracked 50,000 kg of carbon emissions.

  • Conducted extensive UX research, facilitating stakeholder workshops and collaborative feedback sessions to translate complex science into user-friendly journeys.

  • Developed the marketing website using a no-code solution and established a cohesive brand experience and visual identity.

2021 — 2021
UI/UX Designer at UrbanFit
Pune, India

Transformed Urbanfit’s user experience to drive higher conversions.

Health & Wellness • E-commerce • Mobile App • Website

  • Redesigned the buying journey and a fitness mobile app to reduce friction and drop-offs.

  • Successfully optimized the navigation system, reducing homepage drop-offs and increasing sales.

  • Implemented design strategies focused on maximizing conversions while integrating educational content on health, leading to improved user engagement and conversion rates.

2020 — 2021
UI/UX Designer at Subtra
Singapore, Remote

Designed an enterprise-grade solution enabling companies to reduce SaaS, PaaS, and IaaS costs by 30%.

Fin-tech • SaaS • B2B

  • Designed user and admin web apps focused on core features such as workflow tools, account integrations, and analytical dashboards.

  • Developed and implemented a design system with reusable components, patterns, and toolkits that catered to diverse user scenarios.

  • Collaborated closely with a cross-functional team of five, including the CEO, designers, project managers, and developers, to successfully launch a B2B SaaS product.

2019 — 2020
Pune, India

Pet economy • B2C • Mobile App • Branding

• Led end-to-end product and brand design, from ideation to launch.

• Conducted workshops with stakeholders and users for the successful rollout of a mobile app MVP.

• Created wireframes, visuals, and prototypes, while shaping the brand identity.

• Achieved an impressive 4.4-star rating on the Google Play Store.

2018 — 2019
UI/UX Designer at Capgemini
Bangalore, India

Led UX design for multiple SaaS and Information Security projects, enhancing Capgemini's internal design system.

Information Security • B2B • Mobile App • Website • Design System

  • Led UI/UX design for multiple client engagements across SaaS, Information Security, and Cloud Computing to deliver exceptional B2B solutions.

  • Received a “Rising Star” award for outstanding contributions as a UX Designer.

  • Contributed to Capgemini's internal design system, enhancing workflow efficiency and consistency across projects.

  • Created and presented impactful artefacts, such as proof of concepts, user flows, wireframes, visual designs, and interactive prototypes. Conducted engaging workshops and promoted best design practices, fostering knowledge sharing.

2017 — 2018
Designer at Neodes
Pune, India

• Designed and launched a mobile application that streamlined inventory processes, for users with limited digital literacy leading to increased organizational efficiency.

• Applied qualitative research methodologies to inform rapid prototyping and testing.

• Optimized designs to ensure accessibility and inclusivity for a diverse user base.

Volunteering

2024 — 2024
Workshop Facilitator at Cardiac Risk in the Young (CRY)
London

Facilitated art and Lino printing workshops for an event to help raise awareness of sudden cardiac death in children

2020 — 2020
India

Helped organise the 9th edition of a one-day Design hackathon where creators like photographers, designers, or artists, voluntarily help social impact organizations.

Uniting 150+ creators, 13 NGOs and 15 Covid-19-specific challenges - A total of 28 global campaigns.

2014 — 2018
Design Volunteer at The Bodhi Project
Pune, India

Worked on various projects, e.g: Painted wall graphics for schools and orphanages in Pune. Also helped organise and design posts for donation and tree plantation drives.

Awards

2018
Rising star from Capgemini

Honoured with a performance award from the CX department for exceptional contributions as a UX Designer.

Certifications

2018 — 2020

Completion of training and assessment for XD Essentials