About
I’m a Senior UX Designer/UX Lead with experience in creating user-validated & user-backed cross-platform SaaS solutions in B2B and B2C and Government environments.
“If we do a great job delivering a well-designed product/service, how does this improves someone’s life?”
Specialties:
• UX Design
• Service Design
• UX Research
• Usability & User Testing
• Design Systems
• Competitive Analysis
• Design Thinking
• Information Architecture
Trained & Certified Usability Analyst (CUA)
Work Experience
In my role as Senior UX Designer, I created and implemented a Design System, an UX Process and UX Strategy as well as leading a UX/UI Design Team and nurture & build a company wide understanding of human centered design approach. By building a better picture of our end-users needs as well as the clients business goals is key to delivering success.
Specialties:
• UX design
• UX research
• Prototyping & wireframing
• UX strategy
• Customer & User journeys
• Concept validations
• Personas
• Agile & Scrum
• Affinity Diagrams
• Empathy Mapping
• User & Focus group interviews
• Design System (created for WCC Group)
• UX Process (created for WCC Group)
• UX Knowledge base (created for WCC Group)
• Value propositions
• Google Design Sprints
• Design Thinking Workshops & presentations
• Mentorship & Teaching UX & design to colleagues
Tools:
• Sketch
• Figma
• Miro
• ProtoPie
• Abstract
• UserTesting
• Zeroheight
• Storybook
• Notably.ai
• Airtable
Design is everywhere. There is nothing that you use that is not designed in some way. The design helps you complete a given task. It’s a matter of how well it’s designed or not that you succeed or not.
Specialties:
• UX design
• UX research
• Prototyping
• UX strategy
• Concept validations
• Affinity Diagrams
• Google Design Sprints
• Design Thinking Workshops & presentations
Valamis acquired Componence Services BV as of January 2019
Senior UX Consultant on Liferay at Componence. With over 15 years experience of Liferay implementation. With a focus on Usability, UX Research, UX Design and Customer Journey experience.
Examples of my projects/work:
HEMA
(Retail, 19.000 empl.)
Web and mobile apps
Stichting Philadelphia Zorg
(Mental Health organisation with 8.000 empl.)
Web and mobile apps
Parnassia Groep
(Mental Health organization 16.000 empl)
Web and mobile apps
MijnRVO
(Ministry of Economic Affairs of the Netherlands.
Web portals
Ministry of Defense of the Netherlands
Internal web portals
EU (multiple portals)
KLM (Royal Dutch Airlines) 30.000 employees.
Intranet and mobile apps
UX tasks
User interviews
Understand user needs & translate these to features
Build Personas
Build Wireframes
Build User Journeys
Create Task Analysis
Run Quantitative & Qualitative Usability studies
Create UI
Run UX related Workshops
Within Pantheon Automatisering I was responsible for developing and setting up UX research and Customer Journey research projects and create designs for web and mobile.
Information Architect
The Phone House Nederland B.V. Amersfoort | 2002 – 2005
Information Architect, including design and roll-out of e-commerce platform for The Phone House in the Netherlands. Based on FredHopper e-commerce platform. Performing Business analyzes and Customer Journey analyzes and creating the ux designs.
Mviva Netherlands B.V., Amersfoort | 2001 – 2002
(Acquired by The Phone House Nederland B.V.)
Information Architect for the mobile web and wap portal as part of AOL, Compuserve and The Phone House within Belgium the Netherlands, Luxembourg and Germany.
Speaking
Sharing the knowledge of how storytelling is used and how this affects the user experience in what we design & build and how we can leverage this knowledge into our products.
How to use a UX Strategy to build an understanding of user needs and how to implement findings into our products.
In insight into the Customer Journey in an Mobile Strategy for Liferay DXP and Liferay Screens. The presentation will be focusing on the User side of an implementation and why you would choose for a native app in combination with Liferay DXP.
Certifications
2 year training and exam for Certified Usability Analyst (CUA)
Education
Training and certification on Product Management
Certified Usability Analyst (CUA)TM certification
User experience (UX) practitioners with the CUA title from Human Factors International (HFI) have a reputation of being professional, dedicated to UX and armed with the latest industry knowledge and best practices.
Certified Usability Analyst (CUA)TM certification User experience (UX) practitioners with the CUA title from Human Factors International (HFI) have a reputation of being professional, dedicated to UX and armed with the latest industry knowledge and best practices.
User Experience Foundations
A solid working understanding of the key foundational research-based insights essential to the UX field is imperative for design. How to apply the key understandings about human vision, intellect, memory, and motor functions directly to design decisions.
User-centered Analysis & Conceptual Design
User-centered analysis is the basis for designing software interfaces that are intuitive and easy to use. Focusing on the methods of analyzing user requirements.
The Science and Art of Effective Web and Application Design
This course draws on the most up-to-date usability research and on the principles of successful visual design. How to create winning Web sites that balance user performance and visual appeal.
Practical Usability Testing
A critical component of creating a user-centered application is progressive testing. Provide practical techniques moving the design into accordance with the user's needs, limitations, mental models and cognitive styles.
Volunteering
I give Hockey Goalie training to line and recreational goalies at Kampong.