About
Photographer and CX. The New Yorker, Bloomberg Businessweek, WeTransfer, AIGA, Soho House, Mailchimp, It's Nice That, The New York Times, and Standart Magazine. Work published in Pomegranate Press, It’s Nice That, Konbini, and Booooooom.
Projects
Roommates is an ongoing project that examines communal and platonic living situations. Growing out of an interest in the formation of platonic college relationships, Roommates seeks to comprehend the forces that drive people to live together. The project explores the way housemates fulfill archetypes and take on social roles. By documenting a variety of housing dynamics Roommates provides an insightful look into the way people form a relationship with their space.
Exhibitions
A benefit exhibition in support of RAICES. RAICES is a non-profit that provides free legal services to immigrants.
Features
Portraits of Sal Strom for Bloomberg Businessweek August 23rd, 2021 edition
Magnus Holmes a photographié des colocataires afin d’interroger les dynamiques de leur relation.
Magnus sees documentary photography as a means to understand the world better, and Roommates was yet another opportunity for him to use his camera to learn about others.
Work Experience
- Work in a team of 4 to provide world-class support to 900K monthly readers who use Galatea
- Utizilie payment consoles such as Stripe and Google Play
- Work cross-functionally with engineering and product teams, identifying ways to improve UX
- Pull user data through Redash queries
- Create and organize tickets for engineering using Jira
- Moderate Inkitt.com (400K Monthly Users)
- Flex to support different support queues based on volume and SLA
- Creative practice spans across commissioned studio, editorial, and documentary work
- Emphasize building rapport with subjects throughout entirety of production
- Select clients include The New Yorker, Bloomberg Businessweek, WeTransfer, AIGA, Mailchimp, It's Nice That, The New York Times, and Standart Magazine
- Work published in Pomegranate Press, It’s Nice That, Booooooom, and Konbini
- Photographs shown in both solo and group exhibitions
- Specialize in providing personalized, detail-oriented, customer service experiences
- Adaptable and quick to learn, including proactively supporting various departments when needed
- Consistently utilize active listening and thorough communication skills to identify and resolve customer issues
- Assist in managing front-end of store that serves 2000+ customers daily
- Maintain a calm and professional demeanor throughout peak business hours
- Display excellent time-management and multi-tasking skills
- Divided time between providing IT support and acting as a youth activity coordinator
- Responded to tickets from educators via Freshdesk regarding district-issued software and hardware
- Maintained on-site technology throughout school year
- Provided daily accessible and engaging after-school education to 300+ underserved students
- Assisted site director in program facilitation
- Frequently mediated conversations between parents and school, relaying value information to all parties involved
Weekly assignment photographer for Willamette Week, Portlands go to alternative media publication. Began as an intern, eventually transitioning to a staff photographer. Photographed for both the back of the book—music, movies, and food, as well as the front—news, people, places, and cover stories.
Education
3.96 Culm GPA