Lucas Lazaro

Lucas Lazaro

UX Researcher at WhatsAp in São Paulo, He/him

Work Experience

2022 — Now
UX Researcher at WhatsApp
London
2018 — 2022
São Paulo, Brazil
2016 — 2018
São Paulo, Brazil

Conduct initial empathy research via contextual inquiry, customer surveys and other immersion methodologies. Afterwards act as the Facilitator on Design Sprints to define and ideate solutions, thus building high fidelity prototypes and leading usability tests.

2015 — 2015
Buzines Intelligence Intern at Interact.io
Berlin, Germany

Definition of important Key Performance Indicators to drive product development for both clients and internal growth, by creating ETL process, managing data warehouse and automatic dashboard creation.

2013 — 2014
São Paulo, Brazil and Seattle, United States

Development of a mobile analytics product that offered custom push notifications based on location and profile.

Participated in the whole process of creating three M-Commerce applications for the biggest retail company in Brazil - Grupo Pão de Açucar.

2013 — 2013
São Paulo, Brazil

Studied the potential and constraints of Ultra-High Definition Video Streaming (8K) and its application on telemedicine, astronomy, education and entertainment.

2012 — 2012
São Paulo, SP

Developed responsive web components to be implemented within hybrid iOS and Android Applications, for the 2012 Democratic National Convention App in Charlotte, North Carolina.

Education

Teams

Past
Uber Design