Linda Shu
Product Design in Toronto
Work Experience
2023 — Now
2021 — 2023
- Collaborated with founding members to launch an award-winning product suite to GA in six months.
- Contributed to +67% ($2.5M) YtY revenue increase by leveraging user and market research to design AI-powered product features as solutions to business objectives.
- Worked with cross-functional partners to implement user-centric solutions for complex technical challenges, resulting in client engagement retention.
2021 — 2022
- Received the 2021 Outstanding Technical Achievement Award(OTAA) for innovation in Delivering AI that is Trustworthy.
- Collaborated with the team to design enhancements that improved insight explainability and back-end transparency for an anomaly detection tool used by $MM ACR enterprise customers.
2019 — 2021
- Contributed to a 30% growth in YtY revenue by increasing new user adoption.
- Worked with colleagues to design a quick start dashboard widget, enabling 25,000+ new and existing users to immediately participate in common, high-value experiences developing on IBM Cloud.
Projects
2019
dutchDesign is an 8-month undergraduate field school offered by the School of Interactive Arts + Technology at Simon Fraser University.
Awards
2022
Supply Chain Intelligence Suite - Expert System
2021
Eminence & Excellence Award from IBM
2021
Outstanding Technical Achievement Award from IBM
Business Transaction Intelligence - Delivering AI that is trustworthy
Education
2013 — 2021
Bachelor of Arts in Interactive Arts & Technology at Simon Fraser University