Linda Shu

Linda Shu

Product Design in Toronto

Work Experience

2021 — 2023
  • Collaborated with founding members to launch an award-winning product suite to GA in six months.
  • Contributed to +67% ($2.5M) YtY revenue increase by leveraging user and market research to design AI-powered product features as solutions to business objectives.
  • Worked with cross-functional partners to implement user-centric solutions for complex technical challenges, resulting in client engagement retention.
2021 — 2022
  • Received the 2021 Outstanding Technical Achievement Award(OTAA) for innovation in Delivering AI that is Trustworthy.
  • Collaborated with the team to design enhancements that improved insight explainability and back-end transparency for an anomaly detection tool used by $MM ACR enterprise customers.
2019 — 2021
  • Contributed to a 30% growth in YtY revenue by increasing new user adoption.
  • Worked with colleagues to design a quick start dashboard widget, enabling 25,000+ new and existing users to immediately participate in common, high-value experiences developing on IBM Cloud.

Projects

2019

dutchDesign is an 8-month undergraduate field school offered by the School of Interactive Arts + Technology at Simon Fraser University.

Awards

2022

Supply Chain Intelligence Suite - Expert System

2021
Eminence & Excellence Award from IBM
2021
Outstanding Technical Achievement Award from IBM

Business Transaction Intelligence - Delivering AI that is trustworthy

Education

2013 — 2021
Bachelor of Arts in Interactive Arts & Technology at Simon Fraser University