Worked with 19+ communities including Ethereum, Day One, Glide, The Network State, The Commons

Led community and operations for their newly-launched cohort-based writing programs

Helped members produce 1700+ thought leadership content while improving community health

Created SOPs and trained a new hire on repetitive operational tasks of a cohort setup

Designed cohort landing pages and managed email sequences

Set up 15+ event calendars and organized 76+ events

Coordinate event details, handpicked speakers, and provided operational support to speakers and participants

Collaborated with members to design member-led events

Built an AI-powered 1:1 member matching tool

Built dashboards, analyzed the performance of cohorts, and tracked areas of improvement

Increased the rate of returning cohort participants by implementing improvements based on member feedback

Tools: Airtable, Zapier, ConvertKit, Whalesync, Notion, Glide, Softr, Axiom.ai, Common Room, Slack, Luma

Designed the architecture of the membership community and built the entire ecosystem using no code tools

Partnered with creators to promote the launch and onboarded 50 mid-senior level designers

Increased the open rate of the newsletter by 12%

Organized 9 events with 63% attendance rate

Created educational resources on how to make the most out of the matching platform

Tools: Figma, Zapier, Airtable, Luma, Circle, Buttondown

Led the community discovery process

Launched a user group program of student societies/clubs from various universities

Facilitated collaboration between the app users and product team to re-design the community page of the app

Tools: Miro, Butter, Slack, Google Sheets

Re-designed the membership community which increased the engagement by 62%

Managed a community of 850+ members

Curated educational content and resources

Tools: Typeform, Google Sheets, Facebook

Built a mental health community of 10K+ Gen Z artists seeking belonging

Led a team of 10 members

Spearheaded a fundraiser + digital summit and raised over $20K in less than a month to provide meals and clothes to communities adversely affected by COVID-19

Booked 15+ speakers and artists for the summit/fundraiser

Tools: ClickUp, Slack