Lauren Lecoffre

Lauren Lecoffre

Experience Optimization in USA, She/Her

About

UI / UX / IxD / HCI / UXR / AI / ML

👋 Hello there, I'm Lauren. I'm a consultant for experience optimization and love facilitating innovative workshops. I help cross-functional teams identify success metrics, enhance user journeys for conversion and retention, and utilize data science to create forecasting by implementing frameworks learned through my experiences at IBM, Google, and MIT.

I would love to connect with you to explore user-centric experience optimization to elevate your digital presence, end-to-end customer journey, enhance user satisfaction, and drive sustainable growth for your business. Let's create meaningful and impactful experiences together.

COMPANIES HIRE ME FOR MY EXPERTISE IN THE FOLLOWING AREAS

✓ Business Interpretation of AI & ML Data Science Solutions
✓ Experience Optimization
✓ User-Centric Design
✓ User Research

Work Experience

2012 — Now
Principal Experience Designer, Founder at Ex Op Digital Consulting Agency
2021 — 2023
Associate UX Director, User Research at IBM
2022 — 2022
UX Research Manager at CeraVe
2020 — 2021
Senior UI Designer at AdventHealth
2018 — 2020
UX Consultant at Fusion Alliance
2020 — 2020
Project Manager at Wiley Publishing
2020 — 2020
UX Architect at DMI
2017 — 2018
Visual Designer at Motionwear
2018 — 2018
Creative Director at Graphicon
2016 — 2017
Lead Human Factors Engineer at Roche Diabetes Care
2014 — 2016
Ad Designer at Angie’s List

Education

2023 — 2024
No Code AI and Machine Learning: Building Data Science Solutions Certification at MIT
2018 — 2018
UX Management Specialty Certification at Nielsen Norman Group
2015 — 2016
Human-Computer Interaction, Graduate Certification at IUPUI
2010 — 2013
Visual Communication, Bachelor of Fine Arts at Ball State University

Contact

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