Josh Larsen
Retail Operations in Vancouver, BC, He/Him/His
About
I am a retail enthusiast with extensive expereince in retail customer service, operations and leadership. I'm currently working in retail design, creating updated relevant retail concepts for retail spaces needing to update and fulfill omni sales needs. I'm most interested in creating cohesive story lines from digital to physical, with a focus on sustainability and customer simplicity.
Projects
‣ Develop total design concept for physical retail spaces including feasibility proposal, spatial planning and execution map
‣ 3D Modeling using SketchUp for project visualization, process mapping and custom fixture design. Hand perspective drafting and
rendering when needed.
‣ Source fixtures, furniture elements, and retail supplies in collaboration with client needs/budget
‣ Consulting for creation of business specific merchandising, standard operating procedures, commercial planning and fundamental
retail financial reporting.
Work Experience
‣ Led a team of 10 General Managers in all major markets in Western Canada
‣ Drive profitable sales through effective business analysis and identifying financial opportunity. I use this insight to set the strategic
course to address and maximize business results within my portfolio of stores.
‣ Source, recruit, develop and retain leading talent to meet immediate and long term people goals
‣ Facilitate strong relationships with cross functional business partners in Store Experience, Visual Merchandising, Human Resources to
make the best possible decisions for my district
‣ Create and facilitate training initiatives within stores to build skill and execute brand vision.
‣ Head New Store Opening process to establish talent, product and operational needs in new markets.
‣ Rigorously validate brand standards to ensure each store environment exceeds customer expectations.
‣ Led a team of 6 Store Directors in major markets across Western Canada
‣ Established a strategic plan for each new business as it opened within the market including community connections, event planning
and marketing needs.
‣ Built strong business analytics to help fuel buying and assortment needs within new stores.
‣ Sourced talent within each market to build strong teams that exemplified the brand. Built long and short term development plans to
establish bench talent and fuel future stores
‣ Communicated directly with HQ teams with a start-up mentality to test and rollout specific needs for the Canadian market
‣ Built, planned and executed ongoing training needs for all stores.