Kimberley Hsieh

Kimberley Hsieh

Work Experience

2024 — 2024
UX/UI Design Intern at InvolveMint
Pittsburgh, PA

  • Conducted user research, user interviews, and A/B testing and added visual cues and tooltips to improve onboarding process usability to 48% of new user acquisition.

  • Designed and prototyped the transaction process of e-commerce on the mobile app, leading to a 34% reduction in bounce rate.

2024 — 2024
Product Design Intern at Dream Voyage
Newark, CA

  • Redesigned the AI chatbot user flow from research to engineer handoff to increase downloads by 10% and achieve 75% LLM overhead reduction.

  • Performed quantitative and qualitative data with PM to shape design strategies, elevating DAU from 15 to 650 for SINE Daily Manifest app.

2021 — 2023
Teaching Assistant at Chung Yuan University
Taiwan
  • TA for three senior-level design courses supported over 50 students in learning product design and 3D modeling skills, and gave constructive critique feedback in office hour sessions.
2023 — 2023
Product Design Intern at National Taiwan Industrial Technology Research Institute
Taiwan

  • Built a sustainable business model for electrical repair company through collaboration with 28 senior executives. This resulted in a projected growth of $30 million in carbon trading revenue.

  • Improved the information architecture and accessibility features of cognitive training mobile game for elderly users by conducting user testing, with a focus on Dementia prevention, resulting in a30% increase in user engagement.

2020 — 2022
UX/UI Designer at J&D Technology
Taiwan
  • Designed a B2C mobile game with engineers from wireframing to prototyping to optimize business operations that support digital commerce and enhance local businesses' performance.
2022 — 2022
Product Design Intern at China Motor Corporation
Taiwan

  • Collaborated with designers, engineers, and PM to redesign a B2C vehicle prototype, addressing customer pain points and needs identified in the Southeast Asian community.

  • Conducted competitive analysis on 5 vehicle models and assessed over 150 materials, redesigning the vehicle interior prototype based on user personas.

Education

2023 — Now
Master in Digital Media at University of Washington
Seattle, WA
  • GPA: 4.0
  • Led a UX design workshop as a UX Design Guest Lecturer at Foundation of User Experience Design Course that helped students develop design strategies through design thinking.
2019 — 2023
Bachelor of Product Design at Chung Yuan University
Taiwan

  • GPA 3.98

  • 4-time Academic Excellence Award winner for ranked among the top 5% of the class by GPA (Fall 2021, Spring 2022, Fall 2022, Spring 2023 )