Work Experience
Working on improving the revenues for smallhold farmers in Indonesia. Currently responsible for the product design team.
I joined as a senior product designer and eventually lead the Merchants product design team. I worked on and oversaw all the merchant facing products like GoBiz app, GoBiz web, GoBiz POS, Midtrans and Moka.
I joined as the first design intern in 2014 and saw the team grow from 4 to 32. I worked on the doctor and clinic facing products like Practo Ray and Practo Partner.
Projects
We rebuilt the farmer facing app, Jiva Petani with our new design language 'Akar' and released it to farmers in Indonesia in June 2023
Jiva Agro is an app focussed on the agriculture retailers in Indonesia. We released this in April 2023.
The Sahabat Jiva app is used by our Micro Collectors on the ground to offer various services to the Indonesian farmers. In 2023, we started a redesign project to simplify the app.
Responsible for the merchant facing app which caters to usecases like food and grocery orders, online and offline payments, POS, etc.
Responsible for the clinic-doctor facing product, the Practo Partner app on Android and iOS. Defined guidelines and directed a team of designers working on it between 2015-2017
Speaking
Gojek has teams split across different countries, we've been working remotely before the pandemic. Feby and I spoke about how design and research collaborated across distances using metaphors from a long distance relationship.
Writing
Design systems seem like all-or-nothing projects. We built ours lean, empowering the team to deliver great experiences during hypergrowth.
A biweekly newsletter I write about design management and other design stuff.
This is an article of our talk titled 'Long distance relationship: How design and research collaborate at Gojek'
A short read on my learnings from my first year as a designer at a startup
Features
I spoke to Kavan Antani, CEO of Indiefolio, as part of the podcast series 'DesignOops' centring around design operations and management.
Saloni and I were interviewed about how the NewCampus courses have impacted our working style at Jiva
A summary writeup of a twitter space a few of us did with Obvious regarding hiring designers
This is an excerpt from my fireside chat with Ownpath in 2021
Quoted:
“I treat the interview process as a reflection of the org. Are they using a generic job description? Are they able to communicate well during the process?” Kenneth D’Souza, Product Designer, Gojek
Education
Information and Interface Design
Electronics and Communications Engineering