Contributed to the implementation of a new project management system, ensuring usability and user satisfaction through collaboration with design and development teams. Conducted user research and gathered feedback to inform system selection, and provided ongoing support to staff for effective adoption.

Provided executive support to the CEO and CTO, including scheduling and coordination of meetings. Managed the CTO's calendar and acted as an internal consultant for project management and process improvement, driving efficiency and productivity.

Provided executive support to the Vice President of International Distributors Sales and their Sales Directors, acting as a liaison between departments and international partners, and managing complex scheduling and travel arrangements. Coordinated meetings and events and created visual presentations. Led tasks, provided support and assistance to the team, and improved processes and systems, resulting in increased productivity.