Work Experience
Led research-driven design strategy and coding front-end prototypes for a healthcare delivery and member data analytics application. Conducted and wrote scripts for usability and A/B testing to inform user-centered iterations. Collaborated within multidisciplinary teams of clients, engineers, architecture developers, stakeholders, and subject matter experts to balance requirements and assess feasibility. Built Sketch and Zeplin design style guides for seamless design-developer hand-off
As project lead at Scout Studio, I led a team in, partnership with the City of Boston’s Mayor’s Office of New Urban Mechanics, to design a website and service blueprint that connects Boston’s youth with City Hall representatives on collaborative civic action.
During my internship at PVH (Phillips-Van Heusen), I redesigned PVH.com to strengthen the digital positioning of the global $10B fashion brand and improve content discoverability. I presented my work to C-suite and evangelized design best practices
Drove product strategy for Colgate’s entry into the smart electric toothbrush market by conducting remote user interviews and moderating focus groups.
Co-facilitated 35 design thinking workshops to train 1240+ employees and led in-person remote user research, usability testing, and card-sorting workshops with global teams. Coordinated fintech showcase event for 200+ attendees and 15+ startups in collaboration with FinTech Sandbox, DCU FinTech Innovation Center, and the Boston FinTech Meetup