About
I’m a product designer from Vancouver, Canada. I use design to craft delightful experiences and help businesses grow. For the past 12+ years, I’ve led design on multiple product teams. Currently, I’m a staff product designer at Article. I lead design for our e-commerce Storefront. Our work is critical to the customer experience and Article’s success. Our web app is our one and only sales channel. We don’t have brick and mortar stores.
Contact
Work Experience
As a Staff Software Product Design at Article, I lead design within my primary software product team as well as design of force multiplying tools and methods used by teams working across Article’s ecommerce experience. I help other designers do their best work by working on tools, process, coaching, and providing feedback. I contribute to Article’s strategy and holistic vision—the easiest way to create a beautiful modern space.
I designed products for Jostle’s SaaS intranet platform, which helps people connect and communicate in the workplace. Design spanned desktop web, iOS, Android, and Android TV clients.
Half of my time at Steamclock was designing the products WeddingDJ and PartyMonster. I spent the other half of my time designing iOS, Android, and web products for our clients.
At FAC, I designed print and digital collateral for Nintendo, Park Royal Shopping Centre, Vancouver’s most successful real estate developers, and Marketplace Events.
I worked at The SIM Centre. The experience opened up opportunities for me to work with Mozilla, Steamclock Software, and other ECUAD faculty and students on design research projects.
Side Projects
An podcast of interviews featuring artists and designers. We uncovered trade secrets and backstories in the creative journey of artists and designers.
Awarded exploration of the internet in printed experiments to increase critical thinking about the internet.
My wife started a ecommerce retail business in 2012. We were ahead of the curve for ecomm in Canada, which pushed us to launch 4 brick-and-mortar spaces over the past 10 years. Thankfully, the online side of the business has steadily grown each year and we’ve been able to scale back to a single physical location. Our shop’s in the heart of Vancouver, Main Street at 21st Ave.
Certifications
This course was a deep-dive into:
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Running a service design process from start to finish.
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Applying essential service design methods such as service blueprints, business model canvases and value propositions.
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Setting up a service design team and engage the entire organization in service design.
This course was a deep-dive into:
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Carrying out user research, such as interviews and observations, to ensure that designs are relevant and provide a great user experience.
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Planing user research projects that are valid and ethically sound.
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Reducing time and cost of product design and development through fitting user research into design processes in the most optimal way.
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Providing actionable insights to stakeholders through effectively communicating the results of user research projects.
Certified in fundamental use of Contentsquare, an analytics platform that enables an unprecedented understanding of how people interact with interfaces.
We use Contentsquare at Article to understand how users interact with each element on each page of our apps, how new or existing page designs positively or negatively impacting site goals, why visitors bounce, and how to prioritize and advocate for our roadmap.
Certificate #: fnat3ssxgp4h
View certificate at: verify.skilljar.com/c/fnat3ssxgp4h
A leadership program focused on the development of self-awareness, value definition, goal setting, accountability, communication and listening skills, coaching, and a growth mindset.
Education
I majored in Interaction Design. I co-created Know Ideas, an award winning book on Internet culture. Grad Exhibitions, 2011 & 2012. Research Assistant for the SIM and S3D Centres.
I majored in History, focused on the Cold War, 19th & 20th Century European History, Imperialism, and Development.
Awards
Applied Arts Student Awards 2012, Design/Editorial – Single, for Know Ideas. In collaboration with Grey Vaisius.