Josh Miller

Josh Miller

Product Design in Tennessee

About

Dynamic and creative product designer with years of experience in leading design strategies that drive bottom/top line product performance. Demonstrated expertise in conceptualizing and designing meaningful product solutions for B2B and B2C, enabling user-centric strategies, and bridging design with technical insight.

Committed to leveraging storytelling as a key element in the design process to convey design decisions while meeting business objectives. Have a proven ability in conversational design, prototyping, user research, and collaboration with cross-functional teams to develop design solutions that resonate with users while meeting organizational goals.

Passionate about transforming complex problems into intuitive solutions, consistently lead initiatives that boost user engagement and drive business results. Leverage best practice in business engagement to support brand mission and vision.

Work Experience

2022 — 2024
Remote · Austin, TX

Spearheaded the design strategy for Prism.fm, an all-in-one platform for live event management, contributing to a 30-40% increase in monthly active users and helping the company achieved $2M in ARR during the period.

  • Boosted Daily Active Users by 65.3%, rising from 1,200 to 1,984 during the tenure.

  • Drove an 83.8% increase in Monthly Active Users, growing from 2,000 to 3,676 over two years.

  • Mentored junior designers, fostering a collaborative team environment and promoting best design practices.

  • Designed and launched the JumpToEvent search component, improving event search speed and efficiency by 25% for users.

  • Contributed to a 300% increase in MRR, growing from approximately $50,000 in January 2020 to over $200,000 by January 2024.

  • Conducted user research and usability testing, identifying pain points and iterating on designs, which significantly improved user experience.

  • Developed high-fidelity wireframes and interactive prototypes that streamlined the design approval process and enhanced stakeholder engagement.

  • Led the end-to-end design of core B2B features, optimizing the platform for new clients and increasing ACV by 30%, resulting in improved product-market fit.

  • Championed data-driven design practices by utilizing user feedback and analytics, Increasing user adoption year-over-year by 20% and boosting customer satisfaction.

  • Presented design concepts and strategies to executive leadership, ensuring alignment with overall business goals and receiving positive feedback on proposed initiatives.

  • Collaborated with cross-functional teams across product, engineering, and customer success, achieving a 30% reduction in development cycles through clear design documentation and prototypes.

  • Established and maintained the design system, auditing existing components to reduce design inconsistencies and engineering rework, enhancing product scalability and component reusability.

2015 — 2021
Remote

Product Design with Gannett's Storytelling Studio— an experimental lab charged with developing industry—leading news presentations tailored to create deeper audience engagement, digital growth as well as build out in-house tooling for reporting and additional engineering staff.

Contact

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