John Cafazza
Design & Product Aesthete in Arizona 🌵
Future is bright!
About
With nearly 15 years of experience working with both large and small companies, I have honed my design and product skills. If you’re looking for a seasoned Product Designer to help create incredible products, look no further.
Projects
In 2022, I led the design of the new global Pay Bill experience for American Express card members. By adopting a more cohesive and linear approach, we reduced complexities and introduced robust features and functionality that benefit users now and in the future.
Side Projects
An incredibly simple app for converting your videos into smooth, high-quality GIFs.
Work Experience
- Led design on transaction fraud and credit monitoring features.
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Design lead for all things Bills and Spend in the next evolution of Digit.
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Worked with the design and engineering teams to create the company's first design system.
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Design lead on all features related to payments, lending and digital partnerships within the American Express mobile app.
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Led a tactical team to create the American Express NDL (Native Design Language) platform to help empower our consumer app team as well as outside product teams.
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Grew the American Express Phoenix design team from one to a team of six talented designers to support Product and Engineering counterparts.
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Led design for Earn (merchant and brand re-investment platform) on the web and mobile products.
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Worked closely with C-suite members and stakeholders to ideate, design and prototype future vision experiences.
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Contributed to the UI and brand refresh of Acorns.
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Led efforts to standardize internal design processes and design systems.
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Created UI & UX design patterns for future React Native mobile apps.
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Main contributor to the company's DLS (Design Language System) - UI components and experience design guidelines.
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UX lead for American Express Membership Rewards integration in the Uber app.
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Led UI & UX for Payments, Card Activity, and BRO (Benefits, Rewards, Offers) features in the global web journeys.
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Design lead for internal CMS marketing tool - consumable templates and components for American Express marketing teams.
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Led UI & UX design for Olivia - an AI driven recruiting assistant.
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Created documentation behind voice interactions & experiences.
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Produced multiple, various flows including the ontology learning of the AI assistant.
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Interviewed current product users to help shape the Olivia experience and functionality.