Joana Francener

Joana Francener

UX and Service Designer in San Francisco, she/her

About

I organize information, requirements, and needs for digital products and services, as well as conduct research and testing. My interests lie in human-machine interaction and its impact on people's lives.

Work Experience

2019 — 2021
Cologne - Germany

UX research and testing, facilitation of design thinking, and converting concepts into wireframes. My main clients include REWE and PENNY.

2017 — 2019
Cologne - Germany

I designed the Voice User Interface for a smart assistant and its companion app for Deutsche Telekom, and facilitated design thinking workshops for various projects.

2015 — 2017
Berlin - Germany

I planned, facilitated, and assisted in conducting design thinking workshops and focus groups for a data privacy cockpit project.

2015 — 2015
New York - NY

Designed promotional materials, including posters and leaflets for film screenings, and created content for social media.

2011 — 2012
Florianópolis - Brazil

Collaborated with the university extension project and the mayor's office to enhance the branding and packaging for local indigenous communities in Florianópolis's Alfândega square, providing support to promote the sale of their products.

Volunteering

2009 — 2010
Bangor - NI

Looked after kids and young people in the autistic spectrum.

Education

2011 — 2017
Cologne - Germany

Focus on Interaction Design, Service Design and Gender & Design.

2015 — 2015
New York - NY

Exchange semester at the Service Design department.

2010 — 2011
Florianópolis - Brazil

Completed one year of a four-year program before making a decision to relocate to Germany to pursue a diverse design degree.

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