Designer in New York, she/hers
My portfolio is on my resumé.
I'm Shanghainese-Taiwanese-American. My multicultural background has made diversity and inclusion a core part of my values, along with craft, creativity, execution, and discipline.
Lead designer on Clarity, Coordinate, Track Anything.
I'm currently working to unify all core project view fields, while introducing new ones such as Formulas and Time tracking.
Leading design and creative direction for gallery.so
Backed by Collab + Currency, SV Angel, Coinbase Ventures, and more.
Led design for Agent experience of Batphone rebooking tool as part of Aircover+ (airbnb.com/aircover), which helped increased rebooking rate from 29% to 69%
Designer on Community Support Platform team used by 10k agents.
3 way calling for Urgent Support Line to provide translation services (i.e. Japan Olympics 2021).
Founding team member of Internal Tools Design Language System
First product designer hired early senior year of college ~20 employees, joined 8 months later, and left around ~3K employees; interviewed directly with CEO and CTO in senior year of university.
Helped set up hiring process and built design team of 6 interviewing hundreds of candidates from Series A to Series D. Samsara IPO’d two years later.
Led design for four core product areas: Routing & Dispatch, Messaging & Documents, for both desktop and mobile, all later enveloping under Core Fleet. First two projects alone generated $4MM in deals within a month.
Built the foundations of Cloud design system, documenting components and working with engineering to implement them into Storybook
Newsletter I write on third spaces.
Season_02, Venice Music marketplace (mint.venicemusic.co/)
Second author for our publication under Cesar Torres, Ph.D. and Professor Eric Paulos Ph.D.
for The Water House