Jessica Matsuura

Jessica Matsuura

Product Designer in Curitiba | Brazil

About

I am a product designer with a passion for tackling challenging problems. My primary focus is on crafting human-centered designs that enhance people's lives by making their experiences easier and more enjoyable.

Work Experience

2023 — Now
Senior Product Designer at Clutch
San Francisco

Helping turning credit unions into fintechs.

2022 — 2023
Product Designer at Addi
Bogotá

At Addi, a startup focused on credit solutions, I was part of the retention squad being responsible for the users pos-purchase and marketplace experience.

  • I lead the project of user risk segmentation creating focus personalized user experiences for each risk personas.
  • I A/B tested and measure results for the checkout experience in merchants.
  • I was part of the Design System team, creating from scratch a new System for Addi products.
  • I run discoveries and analyze metrics along with my Product Manager to understand user needs and prioritize. I also applied different UX and research methods such as surveys, benchmarking, user journeys, interviews, usability testing as well as team workshops.
2022 — 2022
Product Designer at EBANX
Curitiba

At EBANX, a Global Payments Company in Brazil, I had the challenge to work designing for a digital wallet.

  • I was responsible for the redesign of the mobile app help center.
  • I designed the transaction area in the App, which provides users the visibility of their purchase and clarity throughout the process of receiving cashback.
  • I worked side by side with product managers and other stakeholders understanding problems and prioritizing solutions to definition of the roadmaps.
  • I applied different research and UX methods as well as team workshops, and helped with the creation of the Design team ceremonies and structure.
2021 — 2021
Jr. Product designer at Picpay
São Paulo

At Picpay, I had the opportunity to work designing improvements and new features for an financial App with over 50M users.

  • I was responsible for the UX and UI of Picpay Store, materializing the business strategy and e-commerce formula into a complete user flow and in-app purchase experience.
  • I worked applying different research methods, such as benchmarking, journey mapping, surveys and usability testing.
2019 — 2021
Experience Designer at Apple Developer Academy
Curitiba

I facilitated the process of ideation and designed iOS applications and was involved in the development process until launch in the App store. Always receiving feedback from Apple employees and working closely with developers.

During my time at the Academy, Apple selected my Swift project as one of the winners of the 2020 Worldwide Developer's Conference (WWDC20). I was also one of the highlights of the winners, and I got the chance of presenting my project to Apple's VP Lisa Jackson and had a meeting with Apple's CEO Tim Cook.

Awards

2020

Apple selected my Swift Playground project as one the 2020 Worldwide Developer's Conference (WWDC20) Swift Student Challenge.

Education

2019 — 2022
Graphic Design at UTFPR
Curitiba
2015 — 2016
Technical Education in Computer Science at ETEC
São José dos Campos