In the market for a remote, full time, product design role. Please feel free to reach out if you think there might be a fit.
About
Hello. I'm a business and strategy-minded product leader with 13 years of experience working with teams to build products that customers love.
I design and build products, experiences, branding, and more at a tactical feature level up to large-scale, complex systems. As a full-stack designer, I use discovery, research, and testing to inform my product and design decisions. By prioritizing outcomes over output and collaborating with cross-functional partners, I’m able to advocate for and produce engaging and intuitive experiences.
Work Experience
-
Led a group of designers, focusing on team & individual development, mentorship, organizational positioning, intra and inter-team processes, and short & long-term design & product strategy
-
Implemented a new handoff process for designer/PM projects, resulting in better communication and tracking across teams and leadership
-
Designed a new career matrix for the design team that clarified both the levels of current designers and better supported team growth and hiring
-
Created, implemented, and evangelized a multi-year product design plan that started with quick wins and concluding with a full navigation update along with the design and development of a unified design system
-
Collaborated with PMs, engineers, customer-facing roles, and leadership to deliver design needs through product discovery, customer research, wireframing, prototyping, product and information architecture, & UI design
-
Supported hiring and growing the team by creating and solidifying team structure, responsibilities, and processes
-
Spearheaded work on a new design system to better unify our customer’s in-product experience (named it Castle to convey security and uniformity)
-
Led discovery, requirements definition, and design for a new trust center product that was composed of a WYSIWYG site designer and a back-office management piece that resulted in an increase in sales wins
-
Designed a zero-to-one Chrome extension that empowered our customers to easily access their Secureframe hosted knowledge base anywhere on the web, specifically while filling out forms with security questions
-
Designed, prototyped, and released a new way to visualize connections within a network, leveraging an interactive sankey-style diagram that empowered our customers to find and address both individuals and groups within their customer network that were engaging in fraudulent behavior
-
Created designs for our integration marketplace around integrations and their unique settings pages
Made updates to our workflow tool that extended its capabilities to handle more complex logic and also perform actions based on integration data -
Revitalized out API interface to provide a better experience as well as give developers more advanced features when it came to managing their keys
-
Started a company in a garage with two other past-coworkers while securing funding to grow to a ten-person operation out of an office space
-
Generated the company name, logo, branding, and voice to be used on our site and marketing material
-
Designed the flagship product, the applicant tracking system that leveraged a culture quiz to match applicants and employers on more than the resume
-
Iterated on and tested different growth funnel strategies in an effort to capture to learn about the customer-base and capture paying businesses
-
Contributed to the 10 to 20 person Giftcard Zen team as UX designer, brander designer, video producer, and product strategist, supporting design work for the e-commerce platform’s customer-facing site and back-office management while also developing the new point-of-sale gift card mobile app that resulted in the acquisition by RetailMeNot
-
Grew out the Phoenix design team by hiring two additional designers and managed the developing relationship between the Phoenix and Austin design groups by advocating for and implementing better
-
Led mobile design across Android and iOS, transitioning away from a Cordova one-size-fits all web app to a true app experience that leveraged native touch and off-line technologies and felt familiar to the mobile platform
-
Redesigned the binders product to be more extensible and contain many more file types with more levels of organization while modernizing the UI and contributing to the update of the design system
-
Developed and ran generative and evaluative customer interviews with low and high-fidelity prototypes, resulting in better understanding of the user base across mobile and desktop