Looking after day-to-day operations ensuring the produced contents are delivered timely in the best possible quality.

Preparing business proposals using Canva & Prezi to pitch services to potential clients.

Communicating with MNCs, brands, public figures, and influencers for brand collaborations, PR campaigns, and corporate projects.

Collaborating with the creative team to provide insights and contribute to brainstorming sessions, storyboarding, and scripting, as well as participating in campaign planning and execution.

Collaborating with the operations team to identify sales opportunities within existing processes and workflows.

Quality control of Audio/Video content production

Handling payments, preparing bills with necessary paperworks, Accounts Receivable Management

Budgeting, Preparing and Submitting quotations to clients

Managing Social Media pages of Live2web, it’s SBUs and our partner Content Creators

Uploading and Scheduling Social Media Contents and generating their monthly/seasonal performance reports

Media Buying: Creating and Managing Meta Ad campaigns using Meta Business Suite

Managed driver-partner relationships for both existing and new supplies.

Providing extensive information in order to persuade potential partners.

Onboarding and training of new supplies.

Verifying and approving required documents.

Pitching referral schemes to potential partners as a part of new supply.

Assisting in the planning and implementation of improvements.

Dealing with payment details and inquiries.

Handling quality cases for drivers and penalizing them depending on their performance.

Handling driver-partner quality assurance, customer escalation, and significant concerns.

Ensuring payments needed coordination with the operations team in order to conduct the weekly payment cycle efficiently.

Providing driver-partner training on how to use the Uber app and ensuring excellent customer support.

Reaching out to flagged/inactive/banned drive-partners over the phone to discuss how they can improve their performance and ensure their best service.

Puchasing and Managing the office inventory of Electronic devices (i.e. Smartphones, Laptops and other accessories).

Managing vendor relationships with partners such as Robi, Paperfly, Pickaboo, and others.

Conducting mass onboarding sessions where Uber set up three day-long events in residential communities to educate people about Uber and enroll car owners as Uber partners.

Onboarding new drivers and vehicles onto the Uber platform

Reaching out to potential drivers informing them about the benefits of driving with Uber and converting them into a Driver-Partner

Launching of the UberDOST program in Dhaka, Bangladesh

Recruiting multiple drivers onboard using the UberDOST program

Providing device support to driver-partners to ensure they have a smooth experience with the Uber app on their smartphone.