Packing up my things and moving to Boston
About
Studied Computer Science & Design @ University of Pennsylvania. Product Design @ Benchling.
Work Experience
Led all design as a 0-to-1 product leader building a data management system for 88 researchers across 5 research labs. Created and managed a multi-platform design system. Set the design language for all product, including developing a new logo.
Completed end-to-end feature design to improve tooling for scientists to generate better data from their instruments via real-time transforms preview. Shipped for all customers in December 2023.
Increased customer satisfaction (CSAT) by creating illusion of shorter wait times for loading and file uploading experience. Collaborated with UX, UI, content, and engineering teams for end-to-end feature development. Supported user research team to refresh customer service experience.
Increased new user retention with onboarding redesign. Prototyped 9 new features to show investors future app functionalities. Designed a pitch deck that raised a $3m seed round. Led user testing, defined new location-based forum feature, and evangelized vision with senior leadership.
Built 7 Vue.js components to redesign social share experience on News site, increasing share clicks by 35.9%. Worked alongside senior product designer to improve accessibility by implementing WAI-ARIA concepts in 12 existing components. Collaborated with senior engineers in biweekly agile sprints.
Volunteering
Designed and developed 4 high-impact open-source software solutions for nonprofit organizations in teams with 5-8 other students. Spearheaded the inclusion of design and research principles in development workflow to further the growth of the organization and product quality.
Co-launched Penn’s first tech and design community. Developed curriculum to introduce product design to 28 club members across 4 semesters. Organized design speaker panel to introduce design career pathways to 85 attendees. Scaled reach via resource newsletter launch with 200 subscribers.