![Ivy Mukherjee](https://res.cloudinary.com/read-cv/image/upload/c_fill,h_92,w_92/dpr_1.0/v1/1/profilePhotos/o0h99OHQZfNXjoAS7jvaF3uBpc12/8ec78df0-b099-4379-be67-971a186ca974.jpg?_a=DATAdtfiZAA0)
Read my recent article on being a Founding Designer: verified.beehiiv.com/p/ultimate-fou…
Currently, I am the Founding Designer at Gradient Labs AI.
Before that, I was designing LLM based AI products for Financial Crime, Fraud, Risk & Automation.
Passionate about building 0->1 products.
Product Design Leader with 10+ yrs of experience and have worked from Series B (Inscribe.AI) to public companies (Shopify, Bumble, Grab) in 4 continents across B2C & B2B spaces.
🎖I was awarded the prestigious UK Tier 1 Global Talent Visa
💸 Strategic angel investor
Work Experience
We are building an operating system of AI agents to automate manual, repetitive work.
Designing for end-to-end Risk Intelligence platform built for risk and ops teams.
-
Built clear PMF: have taken the product from 0 → 1 → 10
There was 0 web based product to demo or for customers to use for pilot process. Now, after 10 months, we are landing 6 figure USD deals from big traditional banks and financial services where web app product is driving the sales -
AI tools: building co-pilots and detection tools for personalized and specific queries across Fraud + Credit
-
Credit Intelligence: B2B Underwriting & cashflow insights.
-
Automation/Workflow tool(s) : to increase self-serve and automation by different customers
-
Founding member and lead designer in the Emerging Initiatives team to build 0-1 products.
-
Later, I also managed a team of 7+ product designers working on the whole Bumble Date (core product) product including:
- Top of the funnel
- Chat n Date
- Gen Z - discovery & tools
- Internationalization
- Safety n Women Advocacy
Leading the Help Centre team to provide a dynamic end-to-end customer support experience for millions of customers while building Path to Profitability initiatives all across GRAB.
-
Core Growth team (Built the Replatforming Tool 0 → 1)
-
Core Insights team (Analytics tool for merchants)
Created driver-partners reward-based performance management system (OLA Partner Clubs)
Projects
Founding team member of the Emerging collective (0-1 products) where I led the end-to-end design and creative strategy for one-of-a-kind innovative products like Night In (bumble.com/night-in) launched in the USA, Canada, India, Australia, and New Zealand within 3 months of joining.
Giving insights to customers through transparency, better content discoverability and easy navigation.
Writing
Part 1: What are the challenges of being a founding designer?