Refresh the UI of the app account summary to accompany a technical migration to a new payment system and Javascript framework.

Designing the UI to integrate the Transond,io marketing platform into Capsule Contact views and provide functionality to allow capsule customers to monitor their email campaign success within the Capsule application.

Introduce a highly requested feature to allow customers to send email directly to their stored contacts from within the Capsule UI

Introducing a new sign up flow that minimises the amount of time, information and effort that a user needs to use in order to sign up to and start using Capsule.

Rich pickings grew (pun intended) from an idea suggested by my friend who is an avid forager. This was a chance to explore the idea of an app that provides a community with great places to forage for wild fruits, flowers, fungi etc.

Now that the world is opening up again, it’s time to travel! Unfortunately organising a trip between a group of geographically separate people can be a chore, we have to use a bunch of different tools and link them together in a way that can be disjointed and key ideas and information can easily fall through the cracks, that’s there letsgo comes in.

I worked as the sole design presence at high-growth travel startup Byway. Collaborating with CEO, CTO and other c-suite stakeholders and product managers to move their brand identity and design maturity forward by integrating a 'design thinking' process and customer-driven UI/UX design practices into their business. I was responsible for monitoring and reporting on customer journey flows through the Byway product.

I introduced the use of analytics and usability tools such as Google Analytics and Post Hog to monitor customer behaviour pre and post feature release and making use of existing tools to develop a more robust customer insights database. I worked on modernising their existing UI and UX as well as working on next iterations to incorporate a number of data-driven features. I worked
on introducing a more consistent design language throughout their product by way of a design system and working closely with their development team as a consultant where design and development intersected.

Working for sales CRM startup company Capsule, moving their design maturity forward and shipping impactful features for both their desktop and mobile application.

I helped coordinate a rebrand and product acquisition into Capsule's existing design system. I collaborated closely with managers as well as c-suite stakeholders and cross-functional teams to discover, define, design, build, shipping and testing new features of varying size and complexity as well as enhancing existing features.
I gathered extensive experience using an agile design process in a high-growth start-up and the associated challenges that come with growth.

My responsibilities included the following:

• Leading the design of new features including running ideation workshops, prototyping and running internal and external usability testing sessions.
• Ideation and prototyping using Figma, testing using Google Optimize for A/B testing, releasing and monitoring of new features being integrated to the Capsule UI.
• Developing and designing the websites of both Capsule CRM and Transpond.io using the latest front-end technologies and following accessibility standards and best practices.

I Worked full time as a Web Developer at a vibrant and high-energy digital agency Code Computerlove. Working in an Agile fast-paced environment Developing Sitecore, Umbraco and Wordpress based applications for a wide range of international clients, including Oxfam, Chester Zoo, Woodland Trust, Seaworld parks and Amnesty International.

Full-time position as a lead full-stack developer in small Digital Agency, Cuckoo Design. Working on a number of small and large WordPress based projects. Clients include Diocese of Shrewsbury, Devitt Insurance, GE and Co-op.

Working full-time at Apple’s Trafford Centre branch as a retail
’specialist’ - gained significant experience in customer service and verbal communication working with a diverse and energetic team.

I organised a meetup group focussed on sharing the knowledge and experience of film photography. Filling a niche in Manchester the group grew to over 250 members and I was responsible for arranging a range of social activities weekly.

Weekend job at local Paintball and Action sports centre. Gained significant experience in team leading, team building, customer interaction and time management.

During my time at Manchester University halls of residence,
I volunteered as a member of the halls of Residence social and events committee helping organise and advertise hall events by
designing and distributing a number of printed media.