About
Scott is a 30-something creative in Indianapolis focused on user-obsessed product design and design leadership.
Projects
Passion projects. We've all got one. This is mine. Dedicated to the amazing local coffee community in Indianapolis.
Working on the Indianapolis Coffee Guide has opened so many doors for me that have led to more collaborations than I could have ever dreamed of. I've had the honor of partnering with some of my favorite organizations in Indianapolis:
-
The Indianapolis Public Library
-
The Indianapolis Cultural Trail
-
American Foundation for Suicide Prevention, Indiana
-
The Indianapolis Colts and the Kicking the Stigma Foundation
-
Indianapolis Monthly Magazine
-
Indy Live Now on Fox59
-
Life in Indy / Indy Chamber
-
So many more
A high-end coffee table magazine for the Indianapolis Coffee Guide.
Work Experience
As the lead interaction designer, I focus on how users interact with our digital and physical products and systems. I partner closely with product and engineering leaders to understand and design user needs, success metrics, product requirement documents, and more.
Typical deliverables include:
-
Customer journey and empathy maps
-
User flows
-
Site/app inventory and architecture
-
Wireframes
-
Low-to-mid fidelity prototypes
-
Experience strategy
As the portfolio design team lead, I am responsible for managing our design team as a resource for our portfolio company. This includes resource management, strategy, planning, and delivery of design and design research work as well as leading the day-to-day design work.
Success as a lead also requires constant collaboration with cross-functional leadership to help drive the future of the product, encourage design involvement in the right projects at the right time, and ensure the teams are working toward the overarching business goals and user needs.
Outside my day-to-day role as an interaction designer, portfolio design team lead, and manager, I work with the Allegion Digital Product Design and the Allegion Pride Alliance ERG.
For the Allegion Digital Product Design team, I facilitate weekly cross-portfolio design reviews to encourage an environment of growth and constant feedback. I work with other portfolio leads to determine the future success of the DPD team, which includes various resource management and organization tasks. My favorite of all is creating a monthly demo video reel of awesome work done by the team to socialize with the entire IT department and Allegion leadership.
I am also grateful to regularly have the opportunity to work with and present to the Allegion ELT and the Allegion Board of Directors.
For the Allegion Pride Alliance ERG, I have been lucky to work with the ERG leadership to promote APA's sponsorship presence at the 2024 Indy Pride Festival in Indianapolis. The majority of my responsibilities have been communication strategy and planning as well as writing several communications that have been broadcast to the company.
I was the Senior Product Designer on Formstack's core Forms product. In my position, I lead the direction and growth of the Forms product in tandem with the Product Manager and the Engineering Manager to meet the needs of our users and internal stakeholders. I also led the direction and growth of the Forms product roadmap as part of the cross-functional product leadership team.
I supported a team of 10+ engineers in developing functional documentation and development criteria for all projects. I took all projects through the entire product design lifecycle—from research and planning to designing and testing to pre- and post-release QA. My product manager partner and I obsessed over data after every release to ensure what we delivered met our customers' needs and also performed well from a software perspective.
In addition, I worked alongside 8+ product designers to develop and grow our platform design system. I led and contributed to several design sprints and workshops that directly impacted the direction of Formstack.
Outside my regular responsibilities, I managed and mentored several early-career designers and a non-career designer in all things product design.
Forms is a B2B online form-building platform that serves +16k paid accounts with over 95,000 weekly active users.
As the sole product designer at Demandwell, I collaborated daily with the CTO, engineering leadership, and company leadership to research, plan, design, and test all features and functionalities of the Demandwell software from pre-launch through its first year.
I supported a team of 10 engineers using various development methodologies through all things product design as well as a host of product management responsibilities.
Oversaw all Product Design efforts in a pre- and post-Series A startup environment.
Supported two teams of engineers in all development efforts and product enhancements with initial mockup discussions, in-depth interactive prototypes, and ongoing assistance through the development lifecycle.
Designed and implemented complex workflow systems for state agencies and public water organizations to measure and maintain government compliance.
Strategized and designed a communication system to deliver government-mandated letters to hundreds of thousands of households across the US.
Collaborated closely with CTO, CEO, and company leadership to define the product roadmap of features and requirements of the 120Water platform.
Hired, managed, and mentored UX/UI designers and front-end developers across multiple disciplines, portfolios, and clients.
Hosted regularly recurring design reviews, full-team meetings, and workshops to encourage cross-functional transparency and collaboration with regular attendance of 70 or more employees.
Consulted with global brands across several major industry verticals to provide UX strategy and design leadership.
Contributed to and led numerous human-centered design workshops for large corporations.
Led a team of business stakeholders and product designers in overhauling a regional telecommunication service provider's internal workforce management platform that went on to win an award.
Founded Fusion Allies, a diversity & inclusion ERG, and developed a strong leadership team and curriculum that is still going strong today.