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Work Experience
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Led the internal software product, focusing on HR and business functions, achieving a 95% satisfaction rate.
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Designed a new SaaS product, utilizing 60% of the design library, to streamline development processes.
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Managed user research activities, including interviews, usability testing, and user journeys, to enhance product usability and functionality.
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Redesigned the client portal to optimize workflows for designers and engineers, resulting in a significant reduction in support ticket volume.
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Launched and maintained a no-code website that boosted brand recognition and enhanced user experience across all devices.
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Collaborated effectively with designers and PMs to ensure project goals were met on time and within budget.
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Developed a cryptocurrency DeFi/TradFi service, creating a detailed design library and performing in-depth UX research on more than 40 competitors.
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Created a fintech app with a refreshed brand identity and improved user experience, utilizing insights from UX research to inform design decisions.
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Established a comprehensive design system that ensured consistency across various platforms and enhanced collaboration among cross-functional teams throughout the project lifecycle.
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Designed and developed a variety of complex projects, including e-commerce platforms, portfolio sites, and corporate websites, ensuring responsiveness and user engagement.
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Conducted comprehensive user research and market analysis to inform design decisions and optimize website performance.
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Managed client communications for smooth project execution and satisfaction.