About
Data to design. A multidisciplinary R&D professional with a Master's in Human-Computer Interaction.
I design, develop, test, and engage directly with clients and stakeholders to create B2B & B2C SaaS solutions.
Co-inventor of the Digital LOTO workflow.
Projects
Training creators in industries face challenges in integrating XR-based tech (AR/VR), into their existing trainings. Traditional training development methods are not well-suited for creating immersive, hands-on experiences using XR, leading to difficulties in adopting these technologies efficiently.
The solution was a prototype XR platform that allowed training creators to design immersive training modules seamlessly. It featured an intuitive interface that simplified the XR integration process, offering real-time feedback and customisable content, making XR-based training easier to adopt.
Promoting advanced switchgear technology while upholding safety standards from the 1970s posed a challenge. Here's how I identified and prioritised user requirements for our stakeholders.
Side Projects
I spend 2 hours each day designing different UI elements. My twist? I explore ways to integrate new technologies like LLMs, Gen AI, or XR into the UI, refining the UX so users can adapt easily without feeling overwhelmed.
Using the concept of Locative Media, I created a game to enhance location exploration. I designed, developed, deployed, and tested the game, incorporating HCI principles.
Designed for campus residents new to running, this app guides users in establishing an efficient running routine that they can use anywhere.
I scouted & researched the location, drafted the game’s user flow, and designed it on Figma. I then developed the proof of concept on Framer. Additionally, I conducted usability testing and contextual analysis.
You can play it at the University Park Campus!
Work Experience
At Schneider Electric, I led user-centred design initiatives that cleared 75% of the annual product backlog within two quarters by introducing remote usability testing and improved user interviews to uncover critical needs. By designing and prototyping features based on direct customer feedback, I improved the Facility Expert app’s Play Store rating from 3.7 to 4.2 stars. Collaborating with cross-functional teams across Europe, APAC, MEA, and North America, I developed journey maps, wireframes, high-fidelity UIs, and prototypes for multiple features across three mobile apps and one website (part of EcoStruxure SaaS), resulting in a 20% increase in global user adoption rates. Additionally, I digitized a 50-year-old legacy workflow, contributing to the patented Digital LOTO solution that reduced operational downtime by 35% and improved safety compliance, and optimized AR experiences using Unity to enhance client-facing UIs and interaction protocols, leading to a 45% increase in on-site customer engagement at our Innovation Hub within one fiscal year.
I built a comprehensive design system from scratch, standardizing UI components and interaction patterns, which optimized workflow and reduced prototyping time by three sprints (45 days). I mentored and coached junior designers and front-end developers, enhancing their skills and collaboration, leading to a 25% increase in team productivity and more consistent design implementation across projects. By conducting over 100 user interviews to understand user needs and pain points, I enhanced user satisfaction by 25% and directly informed product enhancements. I executed an end-to-end UX audit on application performance, improving app responsiveness and reducing crash rates by 20%, contributing to an increased App Store rating from 3.9 to 4.2 stars. Additionally, I designed and developed a real-time system downtime monitoring dashboard using Flutter, replacing weekly email reports and accelerating release cycles by one sprint (15 days). My efforts were recognized by investors and founders for outstanding performance, consistently delivering updates on time and actively addressing user issues.
Volunteering
As a GoodGym volunteer, I engage in various community projects, particularly enjoying community gardening work, which allows me to contribute to local green spaces.
Education
Collaborating with Jaguar Land Rover for my dissertation, I designed and prototyped an XR-based staff training system, merging emerging technologies with user-centred design principles. Developing a mixed-reality game that received a distinction further honed my skills in immersive experience design. Throughout my studies, I explored how Extended Reality, Large Language Models (LLMs), and Generative AI can enhance design processes, integrating accessibility, human factors, and psychology into my work.
B.E. Electrical & Electronics