Flojo Content is a digital design agency I own and run. I initially started this back in 2018. Recently, I've taken steps to grow the business and continue to do so.

I provide the following services to clients and small businesses:

• website design and development
• website management
• copywriting
• user-centred design (UX)
• digital and content consultancy

I worked with the UK Hydrographic Office (UKHO) with the Ministry Of Defence (MOD). Here, I was the sole Content Designer in this agency. I was also tasked with highlighting the benefits of content design within the UKHO space and how they could help teams progress their work.

Key responsibilities:
• leading all content design activities within UKHO
• identifying and communicating content design needs for different multi-disciplinary teams
• helping shape products and services for the global maritime sector
• creating a content strategy to roll out throughout UKHO
• designing and optimising internal and external user journeys

I worked with the Criminal Injuries Compensation Authority (CICA) at the Ministry Of Justice for under two years. In this role, I designed content for online and offline user journeys. All content work was intended to enable the victims of crime in the United Kingdom to apply for compensation directly from the UK Government.

I previously worked with the Social Security Scotland agency for the Scottish Government. Here, I operated within the cross-cutting delivery teams to develop content and strategies. This contributed to the continued devolution of £3 billion in social security benefits in Scotland.

I worked in the Technology and Operations scrum team for Three Mobile. My remit included:

• driving website improvements
• enhancing the user journey for Three customers online
• developing Three’s website
• working on projects from inception through to testing stages
• full deployment of new products and services to online users

At Professional Beauty Systems, I was responsible for:

• analysing the digital footprint of the organisation.
• creating content and digital strategies to help the business progress with its digital output
• designing the wireframes for the new company website
• creating digital strategies for product brands

Robertson is the industry leader in the construction and infrastructure sector. My responsibilities included:

• working on content related to multimillion-pound projects throughout the United Kingdom
• helping to define the Robertson brand
• develop the business tone of voice
• establish a brand language that spoke to the audience
• copywriting for both digital and print marketing materials

In this role, I was responsible for conducting research into university programmes. I carried out a comparative analysis against other university programmes. I then recommended whether the University of Glasgow should introduce these programmes into their curriculum of studies. I used tools such as the Complete University Guide and Google Analytics to produce real-time results.

As Digital Copywriter, I was responsible for creating marketing materials for professional photographers. As well as this, I was also tasked with managing Loxley Colour's social media channels. I worked closely with our graphic design team to create online and offline marketing materials to convert to sales.

I joined s1jobs as their only Copywriter for a new team within the organisation – s1 Select. Here, I worked with two recruitment resources and a head of the department to offer a new service by creating bespoke job adverts. My role involved taking the brief from a new client and then drafting a tailored job advert for their role. I was also tasked with creating social media content and other marketing materials.

I worked for this start-up e-commerce brand as their first Product Copywriter. In this role, I was tasked with writing all content for the company website. This content included product descriptions and marketing materials to promote the brand across different online and offline channels. I also worked closely alongside the marketing department on a range of different promotional product campaigns.

After working at Newsquest, I went on to work for the largest-selling daily tabloid in Scotland – The Scottish Sun. As a Multi-Skilled Designer, I worked in the editorial department to create and design pages and graphics for the daily newspaper. I worked alongside a team of senior editors, sub-editors, production staff and the sports desk.

I worked for the largest-selling local daily tabloid newspaper in Scotland. Here, I was the Page Builder in the editorial team. My position included creating and designing pages of the paper for both the news and sports sections. I was also solely responsible for creating the weekend supplement in the paper.

I studied this course after completing the Professional Diploma in UX Design with the UX Design Institute.

I did so as I view user interface design as a natural path of progression to the user experience. One complements the other. And with UI coming after UX in the design progress, I felt it made sense to discover more in this area of study. And to further reinforce what I’d learned before in the UX diploma.

Different stages of the project:

• Research and analysis of UI
• Individual module exercises
• Create final assignment project designs
• Final exam

I studied this course because I see UX as a natural companion to my primary area of work – content design. I wanted to learn more about this area and complement my work in content.

Different stages of the project:

• Research
• Analysis
• Design
• Prototyping
• Wireframing

I studied for the 2-year Higher National Diploma (HND) in Information and Communication Technologies in order to gain entry to the 3rd-year Multimedia Technology BSc course at the University of the West of Scotland.