Grace Kim
Product Design in Los Angeles
Work Experience
Product design lead for three B2B products serving sales and resolution, order management, and service management. Established and currently driving field research practices across the company.
Clients: Vanguard, Rhode Island Department of Labor and Training
Establishing process and structure to studio
Clients: Mercedes USA, Verizon, Daimler
Leading 5 junior designers
Collaborated with the studio's principal designers and offshore development teams to generate user journeys, create initial concepts for discovery, and design dashboard pages and features for Citi, Exxon Mobil, and Northwestern Mutual
Researched and designed mobile and analog concepts of health receipts to keep patients informed of their health data as part of an ongoing EHR platform project
Education
Activities and societies: Chairperson for RISD Programming Board