Erin Kim

Erin Kim

Product Designer in Washington D.C., She/Her

About

I’m a product designer with a background in bioengineering and consulting.

I’m most excited to serve users while working with data and thinking through problems from business perspectives.

erinkim.co

Work Experience

2023 — Now

Currently designing a complex data-collection and visualization tool to help users understand and leverage massive amounts of ocean data

Developed various user personas and user/task flows through user
research to determine product requirements for the MVP

2022 — Now

Informed product direction for launch by aligning on user needs,
cross-functional stakeholder ideas, and business requirements

Established a new design system to enhance internal efficiencies and maintain consistency across full product suite

2022 — 2022

Owned a large end-to-end feature addition that required re-design across every flow and screen to support new revenue streams

Prioritized rapid prototyping and lean usability testing to
complement agile development processes

2020 — 2021
San Francisco, CA

Managed all project delivery for stakeholders at a $200B+ pharma company and increased client satisfaction by ~63% within 12 months

Delivered $460k in annual contract value within 6 months leading to expedited renewal conversations and upsell to a >$1M annual contract

Enhanced internal operational performance through weekly 1-on-1’s and accurate forecasting of KPIs per project

Coordinated team resourcing across the entire HC portfolio (13 team members)

2018 — 2020
San Francisco, CA

Developed repeatable methodology to identify emerging digital KOLs and map social media influence using neural network models – methodology has been replicated for $1.2M contract value within 6 months of development and has grown to be the #1 sold workflow across healthcare portfolio

Identified unmet needs and patient pain points to sharpen marketing focus for a oncological drug; analyzed patient conversation across ~5 sources and 50k+ online patient posts

Side Projects

Ongoing

Captured, retouched, and delivered once-in-a-lifetime prints as well as fully designed physical products to clients

Developed campaigns and new content for lead generation using Instagram, Facebook, and Facebook Ads

Organized weekly workshops that trained photographers through all stages of the styled shoots including the creative ideation process, photography and the Adobe Creative Suite

Education

User Experience Design Certificate at DesignLab
Bachelor of Science in Bioengineering at University of Illinois Urbana-Champaign

Dean’s List
University Achievement Scholarship

Volunteering

2022 — Now
California

Establish and build relationships with underserved college students to assist them in navigating the transition into college, during college, and from college to career

Contact

Website