About
Senior Software & Web Designer with 18 years of experience across diverse industries. Skilled in quickly mastering new domains and leading design teams to deliver impactful user experiences. Proficient in creating and maintaining comprehensive design systems, with a proven track record of optimizing design operations and driving user-centered design across B2B and B2C products
Work Experience
Data informed low and high fidelity design, workflow diagrams and services blueprints, design systems building and improvement, knowledge management systems, team processes improvements, mentoring, workshops, coaching
About company: 300k monthly users. 85k+ students counselled from over 25 different countries across the globe. 607+ university partners in the UK, Ireland, USA, Canada, New Zealand & Australia
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Built and maintained a comprehensive global Design System, reducing development time by 30% across multiple products.
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Led cross-functional team, including engineering, product management, and marketing, to enhance user and customer experiences in both B2B and B2C contexts.
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Main outcome: refreshed Student Home – one of the most important page for the business. +62% in engagement, +40% completed applications, +20% referrals, -55% decreased drop-off rate in Sigh-up and Application flows
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Rapidly adapted to the ed-tech industry, delivering high-impact design solutions within the first quarter, which contributed to a 15% increase in user satisfaction.
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Led initiatives to streamline internal design processes, resulting in a 40% improvement in team productivity and communication.
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Developed and launched marketing and product landing pages in Framer and Webflow, enhancing brand consistency and user engagement.
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Mentored over 50 students, providing personalized 1-on-1 sessions, conducting webinars, and leading design critique sessions to foster emerging talent in UI design.
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Implemented industry-standard practices into the curriculum, quickly adapting to evolving trends to keep the course content relevant and impactful.
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Worked on a variety of projects: from small mobile apps to b2b enterprises
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Mobile apps, Web design
Working in the B2B Product team
Virtual reality, retail, content management system, analytics
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Designed user experiences for B2B products in virtual reality, retail, and analytics, achieving a 30% increase in user satisfaction through innovative UX concepts.
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Collaborated closely with product owners, engineers, and stakeholders, adapting quickly to the demands of the retail and analytics industries.
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Established a Design System from scratch for three major B2B products, resulting in a cohesive and efficient design process across teams.
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Conducted user research and interviews, utilizing insights to refine user journeys and personas that directly informed product decisions.
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Developed mobile (iOS, Android) and responsive web designs for over 20 B2B and B2C platforms, achieving higher engagement rates through intuitive and user-friendly interfaces.
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Conducted workshops and collaborated with UX consultants, quickly adapting to diverse client needs and delivering actionable design solutions.
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Led direct client communications, handled expectation management, gathered requirements, and ensured delivery aligned with business objectives.
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Designed various digital and print materials, improving visual communication and enhancing brand consistency for internal and external stakeholders.
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Created UI/UX designs for production teams, quickly learning and implementing new design trends to keep products visually appealing and functional.
Side Projects
A concept for macOS note taking app. Side project.
Projects
The company had a very basic and outdated user profile page, which is a crucial part of the service. Students use this page to upload documents and add personal details
We received a lot of feedback from students saying that the page is not user-friendly, and it’s often difficult to understand what the next step in their journey is.
As a Staff Product Designer and Individual Contributor, I led the project to refresh the Student profile page. The goal was not only to enhance its visual appeal but also to synchronize it with the feature set of the mobile app and the feature set of our CRM.
We analyzed user feedback and conducted a series of experiments. We developed a new information architecture, created dozens of low-fidelity prototypes, and gathered extensive feedback from stakeholders and users worldwide
Speaking
Features
Education
Certifications
Credential ID 0108056-UK