• Brainstormed ideas for a user focus group to identify Jump n Pass and Jumpacart user goals and pain points, driving user-centered design improvements.

• Conducted a user survey with Jumpacart users to gather valuable feedback on their experience, enhancing product development insights.

• Authored a comprehensive UX audit report, including market analysis, heuristic evaluation, user surveys, personas, use cases, problem identification, and actionable recommendations to improve user experience.

• Designed the onboarding flow for stores joining the Jump n Pass platform, simplifying the process of inputting store details and integrating POS software serial numbers/API keys.

• Serve as the lead UI/UX designer, responsible for designing and refining websites and mobile applications.

• Manage the end-to-end design lifecycle, overseeing each project’s progression from initial design through staging and final launch to ensure all deliverables met high-quality standards and user expectations.

• Served as the UI/UX Designer for the "Shop and Go" e-commerce mobile application, overseeing design for both mobile and web platforms.

• Conducted comprehensive user research to understand various user types, including Customers, Vendors, and Riders, informing the app’s design strategy.

• Developed user flows in Miro to map out the entire app experience for seamless navigation and usability.

• Created wireframes and sketches to conceptualize mobile and web app layouts, focusing on a user-centered design approach.

• Designed high-fidelity screens for the app’s mobile and web versions, ensuring visual consistency and accessibility.

• Built interactive prototypes for all app screens, utilized in user testing to validate design choices with real users.

• Product is currently in the staging phase, undergoing final user testing before its upcoming launch.

• Leading the team in Designing the Celedom App and Website.

• Testing app and website to discover any bugs, errors etc and proferring solutions.

• Created intuitive mobile app screens for streamlined bulk SMS and group messaging ap, Eazy Text.

• Enabled message scheduling, allowing users to set up future communications seamlessly.

• Integrated group creation from contact lists for efficient user organization.

• Designed robust reporting and analytics features, offering insights into message history over specific timeframes.

• Developed reusable bulk SMS templates, allowing users to save and apply frequently-used messaging formats.

• Designed a responsive website for Crulon, a property-focused AI product.

• Created specialized dashboards for:

  1. Renters

  2. Home buyers

  3. Property listers

  4. Property managers

• Developed a comprehensive property details page

• Designed support resources, including a dedicated support page

• Built engaging "Contact Us" and "About Us" pages to enhance user engagement

• Crafted an analytics dashboard to provide insights into property data

• During my internship at HNG, I gained valuable hands-on experience in the Fintech, Healthtech & Edutech sectors, allowing me to develop a solid understanding of industry practices and trends.
• Active participation in various design projects at HNG, contributing to the successful completion of Popular Energy Website and App. This involvement honed my project management skills and demonstrated my ability to collaborate with diverse teams.
• Acquired and Enhanced my Wireframing & Prototyping skills which are highly transferable and applicable to this role.
• HNG provided me with challenging problem-solving opportunities, where I developed the ability to analyze complex issues, Identify effective solutions, and think critically under pressure.
• As part of a fast-paced and dynamic environment, I quickly adapted to changing priorities, deadlines, and technologies at HNG.
• My Internship at HNG provided me with a platform for personal and professional growth, as I was exposed to real-world challenges and received guidance and mentorship from experienced professionals in the field.

• Performed User Research through Qualitative inquiry, Quantitative data analysis and User testing to discover areas of opportunity for design improvement.
• Managed the lifecycle development of products from design conception to development stages.
• Translated complex systems into tangible, simple UI concepts to demonstrate concepts through solid storytelling and rapid prototyping.
• Drove experience design activities to improve user interfaces and task flows through wireframing and Ideation Workshops.
• Created Design Artifacts to meet User Requirements and Personas by utilizing storyboards.

• Produced High quality Social media content, ensuring alignment with brand voice and messaging.
• Formulated and Implemented detailed Marketing strategies, engaging with online audiences to drive sales.
• Ideated insightful content for varied target audiences, driving reach and engagement with new and existing customers.
• I used a combination of the brand’s toolkit and my own graphic design skills to write and design converting content.

• Handling of Social Media Pages - Planning Content - Creating Monthly Social Media calendars - Working with the Marketing department to boost sales
• Managed department schedules to maximize coverage during peak hours.
• Automated Contact Management system to efficiently manage a large volume of clients.
• Evaluated CRM reports regularly, actioning improvements to achieve impressive results.

• Oversaw all activities of the company on all social media platforms - Answered inquiries on all social media platforms -Organized campaigns and worked in the Marketing department to place Ads on Social Media to increase brand visibility.
• Demonstrated exceptional communication and relationship-building abilities to gain favor with media outlets for enhanced brand exposure.
• Conducted Market Research to identify opportunities for promotion and growth.
• Executed big-value marketing campaigns, expertly managing PR, media and brand activities.

Taking you through the process of Designing the Order Fulfillment Portal for the OneHealth Partner Pharmacy portal.

Certificate ID: JZM DUJ Q84