Emilien Edmond

Emilien Edmond

Product designer in Quebec, canada

About

Product designer & consultant, I have over 15 years' experience in agencies and technology start-ups.

2017 — 2020
Product designer | Senior UX & UI designer at Umaneo
Quebec city

SaaS product

My role is to apply UX methodologies and techniques to the strategy, conception, design and performance of the product throughout its lifecycle.

Responsibilities :

CUSTOMER SATISFACTION

  • Meet with customers on a weekly basis to share feedback on the application, and gather feedback on designated new features.

- Handle customer support requests

UX/UI DESIGNER

Using lean UX and based on the customer feedback gathered by playing the role of customer satisfaction, I seek to build a coherent and innovative ecosystem.

PRODUCT DESIGNER

Combining the roles of customer satisfaction, designer (for over 10 years) and participant in business objectives, I align umaneo's objectives with those of customers to produce the best product and radically change the sales team's processes.

2012 — 2017
Lead designer UX/UI at Savoir-faire Linux
Quebec
2011 — 2012
Interactive designer at Propage
Quebec
2010 — 2011
Interactive designer at Tink
Quebec