Leading design innovation for cross-platform applications on a contract basis. Working within globally distributed teams on iOS, Android, and Television applications.

Leading design innovation for an award winning B2B SaaS platform within a globally distributed product team.
Contributing to the evolution of the SDS (Squiz Design System) using a fluid contribution model.
Working with key Squiz clients on product implementations, utilising their design systems for consistency.
Delivering UX/UI/IxD work on a consultancy basis.
Overseeing & QAing the work of junior/mid-weight designers as the most senior designer across the northern hemisphere (across 6 offices).
Running mentorship programs for other designers within the company.

Working with agencies and business' on a freelance/contract basis, delivering experience design work for the web & mobile applications.
Often delivering work for the large clients: iTV, Villa Holidays, NHS.

From 2018 - 2023 I worked with Squiz on the evolution of their award winning SaaS Product Suite, contributing to the growth of three of their main products, working within a globally distributed product design team on maintaining the Squiz Design System, and working with Squiz Gov, Higher Ed, Gov, and Finctech client implementations.

I led design for the creation of a self service platform from 2019 -2022 in collaboration with SSCL, providing UK Gov offices a single repository to action all of their internal operations.
The platform accumulated government savings of over £100m in the first year of it's implementation, forecasting to save over £300m by the end of 2023.

I worked with LSBU in creating a central repository for students to utilise when running through the Clearing Process.
The model was designed to improve the clarity in the clearing process.

I worked with Sage on the implementation of Squiz Funnelback, collaborating with their content team on analysing large data sets to identify how Funnelback can present their users data through personalisation within their search module at pace.
I also worked with Senior UX Designer Callum Rocks on gathering data from a heuristic evaluation to draw inspiration from qualitative data to inspire how we improve the Sage Search User Experience.

As a part of their Funneback Search retainer package, I worked with Santander incrementally in analysing search performance, using data to inform potential innovation.
I worked within a large project team including technical staff at Squiz & Santander's digital team.
I created search enhancements across Santander's web infrastructure that dramatically improved information discovery.
I created SERP enhancements that would gradually be rolled out in stages.

Sainsbury's publicly acknowledged a drive to recruit a further 22,000 employees and partnered with Squiz to streamline recruitment with digital innovation.
My role in this was to analyse the existing portal, and provide a streamlined solution that would empower prospective employees when searching for roles within the company.
The focus was to improve application quality for job seekers, and present Sainsbury's with candidates that had been funnelled through a refined application process.
I worked from the ideation phase to production in delivering a solution that contributed to significant employee growth.

As a Squiz client, William Hill contracted the Squiz design team to streamline how users place bets amidst events.
I worked with my creative director Sam Marks and technical director Ben Pottier in delivering a concierge that empowered in play betting leveraging the power of Squiz' Funnelback product to rapidly present stakes of current games & play stats based on an extremely flexible search algorithm that presented data sets surrounding potentially vague, to granular search terms.
I worked with William Hill's digital team in creating works that stemmed across all of their major platforms.

I flew out to the Maldives to work with Sun Island Resorts Dev & Marketing teams to lead UX & Design for their new responsive websites in collaborations with Villa Holidays & other large vendors.
The project aim was to create a digital infrastructure that celebrated the adventurous element of the Maldives as opposed to the luxurious approach most resorts took.
I facilitated workshops to establish a new user experience that would engage with a new audience, worked with marketing on how to deliver branded content consistently using key pull pages from the website, and QA'd all of the front end work.

I worked with the NHS digital team in collaboration with Eurotec Environmental on the delivery of a dashboard application for web and iOS that detailed the collection details of hospital waste.
The collaboration with Eurotec was to focus on ensuring waste was collected and recycled/disposed of sustainably.
The dashboard allowed for hospital admin workers to understand and request collection dates, request waste bin repairs and renewals, and maintain consistent communications with the waste supplier.