Features
Work Experience
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Conducted comprehensive research and led the restructuring of Hertz Enterprise App navigation, aiming to enhance Maintenance Technician workflow and efficiency.
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Collaborated with research team and spearheaded a design initiative to overhaul the Hertz Title Manager tool, streamlining the process for managing a large-scale vehicle title inventory.
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Contributed to design system development and rebranding initiative, transitioning GoSection8.com to AffordableHousing.com.
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Enhanced renter experience by developing features for rent affordability calculation and streamlined housing application process.
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Scaled design team operations by making design resources accessible, managing designer onboarding process and facilitating weekly sync meetings, resulting in a 40% increase in design team productivity.
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Conducted pioneering research and discovery for automated advertising solutions, laying groundwork for future product innovations.
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Optimized billing experience for MailChimp s multi-channel advertising platform, enhancing user satisfaction and streamlining payment processes.
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Initiated and led weekly cross-functional design syncs, fostering improved collaboration and visibility between design and product teams.
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Visited Home Depot locations frequently to interview customers to uncover pain points and empower our internal enterprise teams with actionable data.
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Led mobile enterprise team through discovery phase to make updates to our Android OS inventory management apps.
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Filled gap in team by designing, implementing and setting guidelines for visual animations that improved customers experience on mobile devices.