Led design on features focused on Shipment Observability, such as TeamView that enables SCO Managers to quickly identify issues that put their shipments at-risk, reducing the time spent playing detective. Launched the MVP to users in Q4 2022 with a 15% CSAT score increase, 86% faster page load times, and 6.5% Shipment OTP improvement.

Designed the north star vision of the TeamView that visualizes the work within a shipment into a timeline providing end-to-end visibility while leveraging automation to surface the most crucial/relevant properties to help managers make better decisions and plan ahead. Collaborated with research and validated with users with very positive feedback.

Contributed designs to the composable table, filter, and configuration component within our design system, Latitude, that’s now shipped and being adopted across product domains.

Designed features that enable healthcare providers to manage patient risk scores, optimize reimbursements, and provide an overview of patient outcomes within Edifec's Risk Adjustment and Payment platform. MVP was launched in Q2, 2022

Collaborated with the trip team at Uber, designed 8 features across different touchpoints to bridge the trip experience between riders and drivers. Conducted research to scope the problem/opportunity and designed a vision of a unified experience across the rider and driver app with a strong proof of concept.

I drove the visual and interaction design for all the features in the project as well as directed, filmed, and edited our concept showcase film.

Designed a data ingestion and indexing tool within Data Authority, that provides operators and entity partners (i.e. Warehouses, Ports) a simplified, automated experience to capture and index fragmented supply chain data, enabling our products to be more effective in serving our users.

Data ingestion MVP was launched in Q1 2022 and the project was executed to well that I received a return offer to join Flexport after graduation.

Redesigned Orion First Financial’s customer portal and improved the experience with a modern, functional design. Improved upon the existing design system with updated visuals, graphics, and templates. Worked closely with the art director during design sprints and creative pitches with the client. Launched in Q3, 2022.

Design a total of 8 end-to-end features (4 on the rider app and 4 on the driver app) across the major touch points of the trip journey. These features/enhancements will act as a vision roadmap for a unified Uber experience across the rider and driver app.

Data Authority is Flexport’s network for global trade, the de-facto layer for logistics data. I led the design of the data ingestion and indexing experience on Data Authority. Designed an experience for users to upload or create any type of logistics data and automatically structure it to standardize the data in our backend.

Worked with a local Seattle, queer cinema to redesign and rebuild their website with a warm, modern, functional experience.