About
I am a product designer with a passion for creating inclusive and accessible experiences.
Side Projects
Website overhaul for Starling — an event planning company in my neighborhood — on the Wix platform.
A newly launched zero-proof bar and market in Atlanta needed a refreshing brand design and e-commerce website to get things poppin'.
A Hair salon receives a makeover with a refreshed logo design and website integrated with POS.
Immigration and criminal defense attorney — fitted with an updated website and a fresh visual identity.
Work Experience
Partnered with CEO and CTO to redesign and grow the product line with enhanced app features that enabled customers such as DoorDash, Amazon, and Wayfair to seamlessly communicate with candidates and reduce their time-to-hire by an average of 20%. Partnered with Customer Experience and People Ops teams to design and build internal procedures that increased work collaboration efficiencies by 15%, improved customer support ticketing coordinations by 20%, and reduced company's overhead cost for operations by 10%.
Led the design of intuitive and industry-leading experiences for consumers and internal team members. Collaborated with the Creative Director, VP of Marketing, and VP of Engineering to build the company's first design system, which increased workflow efficiency and enabled the successful deployment of 6 consumer-facing websites, an internal tool, and a mobile app on iOS and Android.
Volunteering
Education
Certifications
The words you see or hear when you interact with an interface or product forms a part of UX Writing. UX Writing is brief, specific, and guides the user through their entire journey in the product.
User Experience encompasses the aspects of an end user's experience with a product, a service, and, most of the time, the entire company.
UX Design Patterns are reusable design elements used to solve recurring usability problems and enhance UX.
UI Design Handoff is a point in the product development process. The design assets, files, collaterals, and everything you have built so far are to be implemented by the development team.
Service Design is a process where service designers create sustainable solutions and optimal experiences for both customers and any service providers involved. These designers cut the services into parts, find and adapt fine-tuned solutions to suit all types of users, on factors such as age, location, etc.
In the field of design, Information Architecture is used for deciding how the information flows across the product — like a blueprint.
The IAAP Certified Professional in Accessibility Core Competencies credential is IAAP's foundational certification, representing broad, cross-disciplinary conceptual knowledge about 1) disabilities, 2) accessibility and universal design, and 3) accessibility-related standards, laws, and management strategies.