Christian Bergstrom

Christian Bergstrom

Sr Product Designer in San Francisco, He/Him

About

Sr Product Designer at Cana. When I’m not designing, I’m planning my next trip to a foreign land or house/techno show. 🇧🇷🇸🇪

Work Experience

2022 — 2023
Redwood City, CA

Designed the beverage customization experience for devices and mobile apps.
Redesigned the internal beverage management and engineering portals.
Designed the Creator Studio for partners to create their beverages, featured at CES paired with on-device pour experience video and flow.

2021 — 2022
Austin, Texas (Remote)

Designed the native mobile iOS Cart Seller experience, to allow businesses to track their daily revenue and orders, manage their products, and get notified on-the-go.
Designed Core Experience integrated-product vision to allow brands to access their products and cross-sell .
Collaborated with the design team to update the product color palette, type system, and interactive components to make our design system more usable and accessible.

2014 — 2021
Sunnyvale, CA

Redesigned the developer dashboard to improve usability, resulting in a 21-point increase in NPS and an average 3.94/5 satisfaction score from 66 survey participants.
Developed and socialized standardized patterns for data visualization by launching developer app metrics to 1,000s of users, a highly requested feature.
Designed features for developers that reduced timeline for app approval by 61% and increased the number of apps approved for merchants by 34% in 2020.
Increased transparency by providing SaaS business metrics through a billing redesign.
Streamlined identity verification by redesigning developer account settings.

Designed and launched Google My Business integration across web and devices.
Redesigned App Market home, search, and detail pages, improving engagement.
Designed a first-time use checklist, increasing engagement among 66% of merchants.

Increased our hiring funnel by redesigning and launching clover.com/careers, integrating our marketing webapp with Greenhouse and using our brand styles.
Improved developer experience by designing the Developer Docs and Developer Community forum, including collaborating with technical writers to define guide flow.
Designed information architecture and user flow, created content model, and launched Clover Help with intelligent routing to get merchants to the correct article.

Education

2006 — 2012
Davis, CA

B.A. Design in Visual Communication,
Minor in Communication

Accomplishments
Citation for Outstanding Performance
Consecutive Winner for Dean’s Honors List

Contact

Twitter