Growing the team at Heap with UX Researchers and Product Designers. We're building amazing, never-done-before things—if you like that kind of stuff, hit me up!
Contact
Side Projects
Find colors based on any keyword.
Snap photos with any phone and send them directly to Figma.
I probably should have finished making it, but hey at least I get to play it.
Speaking
A framework and lessons learned on how to structure design teams that meet business and organizational needs, how to determine who to hire, and how to set those hires up for success.
This talk focuses on practical tips for effective lean research methods anyone can do, even with no prior experience or special tools. It also discusses my design process for GitHub's Suggested Changes feature.
It covers:
- How to build a research plan, interview script, and prototype.
- How to find and schedule real users to talk to.
- How to moderate user interviews and usability tests.
This talk explores how overwhelming it is to decide in which direction to grow and where to invest your energy in an industry that is changing rapidly and constantly, and sets up an actionable framework for people who want to get their foot in the door.
Writing
The big benefits of little changes. My surprisingly influential post about leveraging small fixes to build customer love.
Making sense of Designers' shifting priorities in the tech industry.
How the distinct ache of lost work is part of a larger story
Overthinking and redesigning a fragmented date format.
Oops we ruined links ¯_(ツ)_/¯
How to build a happy, self-driven product design team
Passwords suck. Let’s make them better.
Features
Invented a meeting once and people wrote about it.