looking for my next design opportunity & a little treat
Work Experience
Shipped weekly summary analytics emails for Smartrr merchants to gain insights on subscription products. Clarified subscription program creation, anchor dates setup, and multiple actions per order.
Helped shoppers discover and understand how to shop Buy with Prime products. Shipped on Shopify and coming to Salesforce Commerce Cloud soon.
Enhanced Legacy Contact, a feature that lets people share account data after death. Also improved discovery of Legacy Contact via Family Checklist — shipped September 2023 and primary driver behind user adoption.
Developed an agent-facing virtual chatbot to provide relevant suggestions to agents.
Volunteering
Organized events for students on how to use Notion and hosted a portfolio-building workshop for SCD UX Day.
Led initiatives to improve design culture and shipped software for newspaper and election guide nonprofits.
Shipped a website as a central hub for tutors, students, schools, and donors for a nonprofit tutoring service.