> Enable users to perform quick actions in the context of a particular message thereby helping them be more productive in the workspace.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FXzfOYZHCISNbrUybkp49bQBRo1N2%2FAPSUQYdItTrsBIXpDHOh%2Fd2c8a944-bd3d-4889-9171-b820c194b730.png?alt=media&token=a52146b3-c6c2-468b-8ae7-0d3493e4957d","id":"d2c8a944-bd3d-4889-9171-b820c194b730","width":1600,"height":900,"filename":"72.png","type":"image/png","caption":"Before and After experience of Message actions","border":false}]}
```

**Detailed Case Study:** <https://bhavyakriti.carbonmade.com/bot-commands-1>

Message actions

### **Project Summary**

Worked on auditing the existing experiences and creating new controls and guidelines for JSON-based cards (Adaptive cards) that could be rendered across any platform within Microsoft like Outlook and Edge.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FXzfOYZHCISNbrUybkp49bQBRo1N2%2FEof3PUFwFyfLDHLOAsFV%2F82818b0d-4f4c-4453-bf10-18c5a1746202.png?alt=media&token=59ee2a86-4c6c-472b-8f2d-9722a585b249","id":"82818b0d-4f4c-4453-bf10-18c5a1746202","width":1600,"height":900,"filename":"Frame 13616.png","type":"image/png","caption":"Before and After experience of Adaptive cards in Teams","border":false}]}
```

###

Adaptive cards refresh in Microsoft Teams

## **Onboarding experience for OneNote for Win32**

In the ever-evolving landscape of Microsoft 365, OneNote for Win32 stands out as a flagship application, but not without its challenges. I took on the task of transforming the OneNote onboarding journey, recognizing that both fresh faces and seasoned users were struggling to unlock the app's full potential.

* **Understanding the User:** My mission began with a comprehensive study of user behavior. I dove into the data, observed patterns, and listened to user feedback. This groundwork was pivotal in pinpointing exactly where users felt lost within the app.


* **A New Chapter in Onboarding:** Armed with insights, I crafted an onboarding process that acted as a personal guide for each user. This wasn't just a set of instructions; it was an interactive, engaging experience tailored to bridge the gap between user and app.


* **Synergy with Office Suite:** In crafting this new journey, I audited the existing landscape and gleaned best practices from siblings like Word, Excel, and PowerPoint. The objective was clear: integrate the familiarity of the Office suite with the uniqueness of OneNote.


* **Impact and Outcome** :The result was a reimagined OneNote for Win32, where users felt supported from the start. By simplifying the discovery of features and easing the learning curve, I helped users leverage OneNote to its fullest, fostering a more intuitive and productive experience.

Through this initiative, I didn't just redesign a feature—I redefined how users connect with OneNote, ensuring they start on the right foot and continue to walk along a path of productivity and satisfaction.

*-Reachout/DM me to learn more details about the project and my process!*

Onboarding experience for OneNote

## **Unified search in Onenote**

Worked on making the search feature in OneNote better, with the goal of making it fit smoothly with the search tools used across all Microsoft 365 apps. I started by closely looking at what we already had and figuring out what needed to change. My aim was to make searching simpler and more straightforward for our users.

Working together with the Microsoft 365 search team, I learned about the bigger search system and thought about how we could apply that to OneNote. After lots of thinking and planning, I came up with new, easy-to-use search features. These updates made it faster for OneNote users to find what they needed, tying everything more closely to the way search works in Microsoft 365.

Search experiences in OneNote: <https://keys.direct/blogs/blog/how-to-search-in-onenote>

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FXzfOYZHCISNbrUybkp49bQBRo1N2%2FPxkx5K1o8wBJEI4XFBen%2F8f489067-e365-40c2-8274-42ddb409f6f9.png?alt=media&token=d722fc4a-f750-49bf-ad6e-680b2a619724","id":"8f489067-e365-40c2-8274-42ddb409f6f9","width":800,"height":600,"filename":"onenote--search-notes--01.png","type":"image/png","caption":"","border":false}]}
```

Unified search in OneNote

Worked on creating documentation for platform constructs in mobile and building responsive UI tool kit experiences for internal and external share-out in Figma for developers and partners both within and outside of Microsoft to refer and re-use while building experiences for apps in Teams.

**More about the project and live links:**

[Live platform guidelines and documentation](https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/design/design-teams-app-overview)

[Related articles](https://developer.microsoft.com/en-us/office/blogs/guides-and-tools-to-design-your-microsoft-teams-app-effectively/)

**Success Story**

> The UI kit has about 17.3K downloads, only 6 months post launch. [Link to the UI tool kit](https://www.figma.com/community/file/916836509871353159)

**Project Deep-dive**

Here's the link to the project that talks about the in-depth Case study and process for building the UI tool kit.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FXzfOYZHCISNbrUybkp49bQBRo1N2%2FQ5emGHZliNPSnRde1pJs%2F19b4e110-a439-40fc-ad56-5527f68fb3f0.png?alt=media&token=dac5d321-6c96-4251-b74a-6cd380775ef1","id":"19b4e110-a439-40fc-ad56-5527f68fb3f0","width":1920,"height":960,"filename":"Thumbnail.png","type":"image/png","caption":"","border":false}]}
```

UI Tool kit & Figma library documentation

## **Copilot in OneNote**

Currently working on the Copilot design projects for Microsoft's canvas-based apps. Starting from scratch, I planned how to bring AI into OneNote, making sure it fits the needs of both everyday and business users. 

Now, I focus on building features that help people work smarter and making sure those features help users achieve more in their everyday work life. Leading the experiences for Copilot pro experiences that Transform users working model and monetization strategies.

*Reachout/DM me to learn more about my latest work!*

Feature: [https://www.theverge.com/2023/10/11/23912691/microsoft-onenote-copilot-ai-feature-november-launch](https://support.microsoft.com/en-us/copilot-onenote)

Marketing page: <https://support.microsoft.com/en-us/copilot-onenote>

Copilot in OneNote

## **App Discovery, Acquisition and Engagement on Mobile Platform**

Worked on designing and conceptualizing of mini/super apps for enterprise users within the Teams mobile application. My focus was on crafting an in-app store narrative, offering a suite of productivity tools that users can employ directly within their workflow, eliminating the need to switch between different applications to accomplish tasks.

**Key Objectives**

* Improve discoverability and adoption of popular apps (on desktop) by enabling light weight app acquisition on Mobile

* Drive usage and adoption of acquired apps on Mobile

* Boost engagement and retain acquired mobile platform users​

**Related articles:**

> [Tech radar](https://www.techradar.com/in/news/microsoft-teams-on-mobile-is-finally-getting-this-key-feature) Feature
>
> [Microsoft Build](https://techcommunity.microsoft.com/t5/microsoft-teams-blog/what-s-new-in-microsoft-teams-build-edition-2020/ba-p/1394224)

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FXzfOYZHCISNbrUybkp49bQBRo1N2%2FXkZf6XMmqEgnIjFcDHC9%2F5cacbcaa-099f-4291-85c6-8db5c133ada8.png?alt=media&token=078ed103-2e5a-4ebe-ad0c-f5bd37bc4400","id":"5cacbcaa-099f-4291-85c6-8db5c133ada8","width":883,"height":632,"filename":"xxsa.png","type":"image/png","caption":"","border":false}]}
```

Mobile first initiatives

Designed a created a bot commands experience for Bot chats in mobile which helps the users by prompting suggestive messages rather than typing the entire message.

The feature was recently launched and we got a lot of love from our customers. The business impact was also massive just within months after the feature launch.

```cv
gallery
{"layout":"hscroll","images":[{"src":"https://firebasestorage.googleapis.com/v0/b/maitake-project.appspot.com/o/pages%2FXzfOYZHCISNbrUybkp49bQBRo1N2%2Flzk5zzOxxUiAhAhIY1UJ%2F87d99888-0ace-4e92-ba44-3e6df590235b.png?alt=media&token=3991facf-36df-44d1-896b-d1258e68a2d0","id":"87d99888-0ace-4e92-ba44-3e6df590235b","width":1600,"height":900,"filename":"MicrosoftTeams-image (33).png","type":"image/png","caption":"","border":false}]}
```

Detailed case study:https://bhavyakriti.carbonmade.com/bot-commands