Product Designer with 4+ years of industry experience, adept at solving complex problems and passionate about storytelling looking for full-time opportunities
About
I'm Bhavik, and I'm on a journey to become a Product Designer. What excites and drives me is the creative process and the endless possibilities it offers for innovation.
With a background as a software engineer, I've honed skills like big-picture thinking and navigating through ambiguity. My educational journey in design has equipped me with a solid foundation in this field. It's this unique blend of technical expertise and design fundamentals that propels me to explore the dynamic world of product design.
What truly connects the dots for me is the opportunity to bring all stakeholders together and guide them through the creative process to an exciting endpoint or outcome. It's not just about the final product; it's about the journey, the collaboration, and the innovative solutions that can transform experiences.
I'm on this path because I believe in the power of design to shape the future, and I'm excited to be a part of that transformation.
My diverse experiences and passion for design make me uniquely qualified to bring fresh ideas and a user-centered perspective to the world of product design.
Projects
I had the privilege of collaborating with a talented team of four members throughout the entire design journey. From the initial phase of identifying key problems to the final stage of presenting innovative solutions to stakeholders, our collaborative efforts resulted in a successful project outcome.
I partnered closely with my cross-functional teammates (including Project Managers, Research, Marketing, and Engineering) to ensure that the product provided user value to both end users and workiva.
TLDR Version:
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**Objective**: Automate financial tie-out processes for efficiency.
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**Role**: Product Designer in a collaborative team effort.
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**Challenges Addressed**:
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Manual tie-out processes consuming time.
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Chaos from diverse data sources.
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Increased workload leading to errors.
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**Solution**:
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Implemented AI to streamline tie-out.
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Enhanced workflow visibility and integration.
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Automated processes for simpler financial reporting.
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**Outcomes**:
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50% reduction in tie-out cycle time.
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Projected $10M value for customers.
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Improved efficiency and accuracy.
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**Approach**:
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Understand user pain points and business objectives.
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Design scalable, user-centric solutions.
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Receive positive stakeholder feedback.
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Work Experience
**Financial Services, AI Automation**
· Led design for the Tieout digitization leveraging automation and GPT projecting increased task success rate by 90% and save 60 hour per cycle.
· Strategized design phases for sustained product and business value.
· Conducted 10 Usability Testing sessions with end users, identified gaps and iterated designs with informed decisions.
· Worked towards gaining competitive edge and price increase justification following launch through innovative solutions.
**SaaS Dashboard, Workiva Future Vision**
· Partnered with designers across three distinct company pillars to collaborate on a unified platform strategy.
· Designed 9 dashboard widgets for task oversight and reduce management time resulting in an efficient workflow.
· Focused on UX consistency by adding reusable components to the design system.
· Piloted AR/VR mobile app design through user stories and discussions with the Founder.
· Formulated a pitch to potential investors, integrating Market Feasibility and MVP demo to gain funding of $50K.
**SIM Porting, Agent System**
· Restructured information flow and navigation for the number porting system, simplifying complex forms, and reducing drop offs.
· Launched a fast-track self-registration system.
· Served 5.5 million tourists in 2020 with quick airport SIM cards system.
**Product Activation, Billing**
· Engaged with the PM to enhance self-support avenues for mobile plan activation via multiple entry points.
· Optimized the payment workflow by introducing visual cues aimed to reduce uncertainty and anxiety.
· Conducted A/B Testing with interactive prototype for product feature validation and understanding users’ actions.
Achievement & Contributions
Volunteering
Design Mentor | Associate Instructor o Mentored 60+ students with their UX design projects.
Guided research methods, prototyping tools, and design.
Education
Masters in Human-Computer Interaction and Design