• Lead an international team of 8+ designers transforming a global student information system from on-premises to cloud SaaS over a 2 year effort operating 2 months ahead of development.

• Reimagined CRM experience for fundraisers and constituents to navigate rapidly changing circumstances of the pandemic allowing for new ways to work and track, measure, and meet endowment goals.

• Influenced product, marketing and engineering leadership to invest in user-centered approach to meeting business and user needs through product and design strategy workshops.

• Mentored and developed design talent to foster growth and professional development of skills such as effective storytelling, prototyping, and interaction design.

• Lead design for manufacturing on project elements to invent a new way to create personalized, premium credit cards for 80% lower cost than competitors.

• Published over 8+ utility patents innovating credit card manufacturing, materials and processes.

• Lead early initiatives for virtual card tokenization creating a co-branded check out experience in collaboration with Mastercard.

• Managed a team of internal and external design resources to scale Money Coaching program from a pilot to nationwide service at Capital One cafes.

Worked on digital experiences including the Toronto street car fare system, 5G in-car enabled services for AT&T, and contributed to the overhaul of the information architecture of a major Texas gas and electric energy provider.

Lead the industrial design of access radio control (ARC) products from 2010 to 2013 including the internet gateway for LiftMaster and Chamberlain brands as well as the first versions of the MyQ app that allowed users to check the status and open and close garage doors and lights with the app.

Key responsibilities included: packaging design, industrial design, ux design, wireframes, preparing quarterly presentations for board review as well as conducting ethnographic research, user research, user testing and human factors analysis. I worked on everything from ideation to quality assurance on manufactured products off the line.

Helping craft a product vision and tactics creating the best experiences for at-home pet euthanasia services to give pet parents a peace of mind with empathetic services from nearby certified veterinarians.

A simple way to train your physical, emotional and financial well being helping people save $700-3,000 dollars per year and reduce the risk for chronic cardiovascular diseases for every 3,000 steps added to the daily habit.