About
I transitioned from being a software engineer to a designer and currently specialize in user experience (UX) design. I am passionate about creating user-centered digital experiences that are both intuitive and delightful and am always looking for new opportunities to learn and grow as a designer.
Awards
Work Experience
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Managed multiple projects across diverse global markets, ensuring culturally relevant and user-centered design solutions.
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Planned and executed a comprehensive training workshop for new joiners, enhancing onboarding experience and knowledge retention.
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Facilitated design workshops and brainstorming sessions with stakeholders to gather insights and foster collaboration.
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Engaged in client presentations and multiple proof of concepts to effectively communicate design concepts and project scope, facilitating successful project acquisition.
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Contributed to the development of a core banking solution, specifically the Flexcube Module, enhancing back-office processes for the ABSA Africa Group across Kenya, Mozambique, Tanzania, and Uganda.
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Specialized in the Flexcube Retail (FCR) Module, conducting root cause analysis for daily production issues encountered by tellers and users.
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Applied corrective patches and managed end-of-day batch processes to ensure smooth operational functionality and minimize downtime.
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Developed strong problem-solving skills while gaining comprehensive insights into banking operations within a diverse, multi-country context.
Volunteering
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Rotaract Club offered me a unique and fulfilling opportunity to engage in community service, leadership development, and global impact. As a member of this international network of young people, volunteers contribute to various projects that aim to address local and global challenges, from supporting education and environmental sustainability to providing disaster relief and promoting health initiatives.
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It emphasized on my personal growth, offering volunteers the chance to develop key skills such as leadership, project management, public speaking, and teamwork. By working alongside like-minded individuals, volunteers gain valuable experience and build lifelong friendships while making a tangible difference in their communities and around the world.
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Rotaract Club is not just about giving back—it's about personal development, global connections, and the shared goal of creating a positive impact for future generations.
Education
Certifications
