Looking for remote opportunities
About
UX/UI Designer with 5 years of experience on delivering end-to-end products. Throughout my career, I have honed my skills in user research, prototyping, and iterative design, translating user needs and business goals into frictionless, accessible and intuitive experiences.
Work Experience
• Lead designer for the expansion of the B2B SaaS market in the US, working with major clients, which resulted in 40,000 daily active players.
• Work across the full product design life cycle from discovery to delivery.
• Lead designer responsible for the redesign of 10 European casinos, which led to a 40% increase in conversion rate and reduced deposit abandonment rate by 27%.
• Led the creation of the company's first design system: from zero to +300 scalable components.
• Organized workshops to raise important topics (e.g Accessibility in Design)
• Developed a comprehensive UI design guide that included typography, color, grid, and component libraries.
• Lead designer in the development of a new internal back-office system, resulting in more than 60 new features that led to a 62% reduction in time on task.
• Redesigned a new help center solution based on extended user research and analysis, which reduced the number of calls to customer support by 64%.
• Promoted within 12 months due to strong performance and organizational impact, 6 months ahead of schedule.
• As a volunteer, I collaborated with designers to deliver UX-related services to non-profit organizations worldwide. Our shared mission was to create a positive and meaningful impact through the power of design.
• Redesigned a nonprofit’s website by translating existing research insights into actionable design solutions which improved user engagement and accessibility.
• Designed responsive interfaces for websites and applications for small businesses while practicing must-have skills like project management, effective communication, and estimating deadlines.
• Evaluated usability of existing interfaces, conduct research, identified friction points and composed action plans for business clients.
• Administered multiple simultaneous projects, ensuring timely delivery with exceptional multitasking, prioritization, productivity, and time management skills.
• Developed corporate identity guidelines and design standards to create a cohesive brand culture across all touch points, resulting in an 8% rise in customer trust over 6 months.
• Organized design workshops for students.
• Developed among the team the rebranding of the largest company in Latin America of adhesives and laminate, present in 18 countries with annual revenue of $120M.