Rachel Cheng

Rachel Cheng

Product Designer in San Francisco, She/Her

Projects

2022

Redesigning the way users consume information on the search results page.

2021
Site Preferences at Neeva

Customizable preferences for users to get to their preferred results faster.

2021

Collaborating with NewsGuard's Nutrition Labels, to inform consumers of trustworthiness, credibility and transparency of news sources.

2020
Growth at Neeva

Projects include Spaces, Extension, Onboarding, Marketing site, Referrals

Work Experience

2022 — Now
San Francisco, CA
2020 — Now
Mountain View, CA

Boosted internal engagement by 60% by redesigning the core search experience. One of Neeva's first designers, crafted various experiences from end to end while creating foundational design and product strategies to help advocate for 
user needs.

2019 — 2019
Menlo Park, California

Improved the friend request experience by increasing engagement by 6%. Worked closely with product teams to deliver specs and prototypes for the Growth pillar.

2018 — 2019
Toronto, Ontario

(A Ticketmaster & Live Nation Company)
Sole designer of the design system; establishing 80+ components, hosted company-wide workshops, as well as crafted cross-collaboration channels in order to improve implementation.

2018 — 2018
Brooklyn, New York

Redesigned various pages of the State Street Global Advisor’s website by rapidly developing wireframes and prototypes, as well as pitching visual concepts to executives for launch.

2017 — 2018
Toronto, Ontario

Lead designer of the platform’s redesign, increasing MAP by 55%. Introduced design sprints, usability testing and user interviews to quickly launch effectively to hospitals for adoption.

Hospitals include: Michael Garron Hospital, Sunnybrook Hospital and Grand River Hospital

Education

Volunteering

2019 — 2020
2019 — 2019

Judge & Mentor for DeltaHacks (2019) and UofTHacks (2019)

Contact

LinkedIn
Twitter
Are.na