About
Certified IT Specialist with +10 years of experience in minimizing customers downtime through prompt evaluation, troubleshooting, and repair service while keeping up with latest IT trends, techniques, and practices.
Skilled in resolving software glitches, fixing system errors, and repairing hardware malfunctions.
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Work Experience
• Key contact for all projects of Factory IT Infrastructure.
• Diagnose, Monitor, and correct computer systems performance issues provide system administration support, operations, and networks support.
• Responsible for Cyber security compliance of the FACTORY IT infrastructure.
• Business partner of OPERATION TEAM, IE, and ENGINEERING responsible for delivery of Factory IT part of production solutions.
• Establish and monitor a set of KPI’s of Factory IT infrastructure, services, and solutions to include performance, availability, and functionality metrics.
• Cooperation and coordination with Maintenance Department to solve and define new procedures and improvements due all the IT systems and hardware.