
Designed the end-to-end onboarding journey of a online business to integrate their store with PhonePe payment gateway. Digitsed the process which was ~80% manual and required on-call agents to complete; and improved the rest of the digital journey which increased completion rate, onboarding success rate significantly.
Unable to share details due to confidentiality contracts, please reach out to me at adityamukherje789@gmail.com to know more.