Work Experience
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Led UX design and drove scoping and design strategy for Alexa Smart Properties’ fleet- managed and multimodal Alexa solutions for out-of-home segments.
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Designed the user experience for Alexa Smart Properties’ Skill Template, a skill bootstrapping tool to build custom Alexa skills for enterprises and properties, decreasing the time to build a custom skill for properties from 6 months to 1-2 months.
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Collaborated with the Alexa Voice Services team on voice and multimodal user experiences for in-resort Alexa interactions.
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Designed user experiences for Airkit’s low-code customer engagement platform. Key contributions included Airkit’s WYSIWYG web app builder, web app template service, and agent contact center solution.
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Conceptualized and validated product experience in multichannel app building space, partnering with product, design, and engineering to design and test solutions, and inform overall product vision.
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Built and published the first Figma library for the Airkit Design System. Contributed by documenting design patterns, delivering an evolved icon system, optimizing design-to- engineering processes, and educating the teams on design thinking.
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Collaborated with engineering and CEO to design and ship 10+ machine learning management and governance solutions.
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Working alongside the data science team on proof-of-concepts for customers seeking to invest in machine learning-powered initiatives.
- Worked with leadership and engineering to design the user experience for ProSky’s applicant tracking system, learning management and KPI tracking platform.
Education
Major: Interdisciplinary Computing and the Arts
Minor: Computer Science